Dispatch Specialist, Over Dimensional Flatbed

Job Title: Over Dimensional Load Dispatcher (Heavy Haul / Specialized Freight) Location: Milton, ON Job Type: Full-Time About the Role: We are seeking an experienced Over dimensional Load Dispatcher to join our operations team. This role focuses on planning, coordinating, and executing the safe and compliant movement of oversized and heavy-haul freight across North America. The ideal candidate has strong knowledge of permits, routing, and escort requirements, along with the ability to manage high-value, time-sensitive shipments. Key Responsibilities: Plan and dispatch over dimensional and heavy-haul loads in compliance with all provincial and state regulations Coordinate permits, routing, and clearances for oversized freight across multiple jurisdictions Arrange escorts, pilot cars, and police escorts where required Communicate detailed load instructions to drivers, including securement, routing, and timing requirements Track shipments in real-time and proactively manage delays, weather, and route restrictions Ensure all documentation (permits, BOLs, rate confirmations) is accurate and complete Work closely with customers to provide updates and ensure service expectations are met Coordinate with internal teams including safety, compliance, and billing Resolve issues quickly and efficiently while maintaining service standards Qualifications: Minimum 2–3 years of dispatch experience in over dimensional / heavy-haul freight Strong knowledge of North American permit regulations and routing requirements Experience coordinating escorts and specialized equipment Ability to manage multiple high-priority loads simultaneously Strong problem-solving and decision-making skills Excellent communication and organizational skills Experience with TMS systems is an asset Proficient in Microsoft Office (Excel, Outlook, Word) Preferred Skills: Familiarity with cross-border shipments (Canada/USA) Knowledge of load securement standards and industry regulations Experience working with high-value or project cargo Job Types: Full-time, Permanent Pay: $60,000.00-$70,000.00 per year Benefits: Dental care Extended health care On-site parking Ability to commute/relocate: Milton, ON: reliably commute or plan to relocate before starting work (preferred) Experience: Flatbeds Dispatching: 2 years (preferred) Work Location: In person

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