Dispatch/Office Assistant
Kloepfer Inc.DISPATCH OFFICE ASSISTANT – TWIN FALLS, ID Kloepfer Inc. is looking for a dependable, organized, and customer-focused Dispatch Office Assistant to join our Twin Falls team. This is a fast-paced, full-time position where no two days are exactly alike. The right person will enjoy working with customers, drivers, and coworkers while keeping up with multiple priorities and paying close attention to detail. What You'll Do Answer phones and greet customers in a friendly, professional manner Take and enter ready-mix concrete and aggregate orders accurately Schedule and coordinate concrete deliveries with customers and drivers Communicate with drivers and dispatch throughout the day Provide customers with delivery information and ETAs Assist with customer service and resolve questions or issues Enter tickets, orders, and other information into company systems Maintain accurate customer and job information Assist with general office duties, filing, scanning, and administrative tasks Work closely with the team to keep daily operations running smoothly What We're Looking For Bilingual English/Spanish required Strong customer service and communication skills Excellent attention to detail and accuracy Comfortable working in a busy environment with frequent interruptions Able to multitask while maintaining accuracy Dependable, punctual, and willing to be part of a team Comfortable learning new software and company procedures Previous dispatch, customer service, accounting, ready-mix, construction, or office experience is a plus Must be willing to learn the full process—not just one piece of the position The Right Fit We are looking for someone who is friendly, dependable, eager to learn, and takes pride in getting things right . This position requires someone who can listen, ask questions, follow procedures, and communicate clearly with customers, drivers, and coworkers. Experience is valuable, but attitude, reliability, willingness to learn, and attention to detail are just as important. Schedule & Pay $17.00–$19.00 per hour , depending on experience Full-time – approximately 50 hours per week , including approximately 10 hours of overtime If you enjoy a busy workday, working with people, solving problems, and being an important part of a team, we'd like to meet you! Apply today to join the Kloepfer Inc. team in Twin Falls. Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Education: High school or equivalent (Preferred) Experience: Dispatching: 1 year (Preferred) Language: Spanish (Preferred) Work Location: In person