Dispatch Manager

We’re looking for an organized, hands-on leader to manage our busy dispatch/customer service center. If you enjoy leading a team, solving problems, and keeping operations running smoothly, we’d like to hear from you. What You’ll Do · Manage daily dispatch and customer service operations. · Hire, train, evaluate, and support team members. · Create staff schedules to ensure coverage across all three shifts. · Lead and motivate employees to meet daily service goals. · Coordinate driver routes to provide prompt, efficient service. · Ensure employees understand our services and can respond effectively to customer needs. · Build strong customer relationships and help resolve service concerns. · Identify ways to improve workflows, productivity, and customer satisfaction. · Supervise front-window staff and manage after-hours vehicle release personnel. What We’re Looking For · High school diploma or equivalent. · 1–2 years of management experience. · 2–3 years of dispatch experience. · Availability to work weekends. · Knowledge of San Diego County streets. · Strong written and verbal communication skills. · Ability to prioritize, multitask, and stay organized in a fast-paced environment. · Attention to detail and a strong sense of urgency. · Excellent problem-solving and troubleshooting skills. · Proficiency with Windows, Microsoft Office, and internet applications. Pay & Benefits We offer a competitive salary based on experience, along with benefits that include: · 401(k) · Medical and dental insurance · Life insurance · Additional benefits To Apply Please submit your resume and salary requirements. We are an equal opportunity employer and maintain a drug-free workplace. Job Type: Full-time Pay: $80,000.00 - $85,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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