Dispatch/ Customer Service Representative-Graveyard Shift

Do you like figuring out puzzles? Maybe you’re the type of person who enjoys Tetris, but with a bit of a rush? If so, or even if you think maybe so, come check us out! Summary: Our dispatchers are critical in connecting people to the resources that they need. Each dispatcher is set up with a computer and telephone where they can perform the job of directing drivers to their specified locations. You would be responsible for answering phones and entering customer information and work to optimize efficient systems. Dispatcher Responsibilities: · Use telephones, two-way radios, or text messages to contact drivers · Speak with supervisors or customers to resolve problems and request for service · Keep and organize work requests, customer requests, completed work requests, and charges for work performed. · Ability to relay information in a fast-paced, office environment · 10–12-hour shifts · Interact with clients professionally at all times · Have great customer service skills · Monday to Friday · Weekend availability a plus Perks and Benefits: · Flexible schedule · Supplied training · Sick Time · Social work environment · Work-life balance Dispatcher requirements: · Ability to pass a drug test (including marijuana) · Ability to pass a background check · Excellent communication skills to collaborate with others · Knowledge of computers for scheduling and other dispatching duties · No major felonies · Familiarity with the area · Customer Service: 1 year (Preferred) · High school or equivalent (Preferred) Pay: From $15.55 per hour Experience: Dispatching: 1 year (Preferred) Work Location: In person

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