Dispatch Coordinator and Office Support Specialist

Job Overview As a Dispatcher/Office Support Specialist, you we be responsible for all Service Jobs from the originating call for service to scheduling the service tech, arranging prepayment, invoicing and collections of Accounts Receivable. You will work with Service Technicians, Customers, Vendors and our "Team" to provide excellent service to our clients. Coordinate Job Request with Technicians using our advanced Dispatch Software. Communicate with Service Techs to dispatch using dispatch software and GIS Tracking Systems. Manage all Dispatch calls with professional phone etiquette, and provide responsive customer service. Communicate with Service Techs for Fleet Management, Maintaining all equipment mechanically and for professional appearances. Complete data entry and other office tasks using Microsoft Office and available systems such as HouseCall Pro and . Your impact: Accurate dispatch coordination and timely updates help drivers stay informed and customers receive dependable service. Preparing of Management Reports on Weekly Basis. Experience Strong Customer Service and telephone communications skills. Strong organizational skills, analysis, and phone communication skills; able to manage competing priorities with accuracy. All with attention to detail. Experience in dispatching/scheduling and time management. Familiarity with transportation management systems, vehicle dispatch software, Microsoft Office, and . 2+ years experience with invoicing, payment processing and Accounts Receivable analysis. Must have a team-oriented attitude. Dependability, Confidentiality and a commitment to accurate recordkeeping a must. Highly Preferred Knowledge of Global Positioning System (GPS), Geographic Information System (GIS), Experience with Housecall Pro and . Previous Dispatch/Scheduling preferred. Familiarity with commercial Vendor Billing Portals. and Drain Cleaning service business. If you are looking to be a part of a growing TEAM, Join us for your personal growth and the Success of Legends Service Company LLC. Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Life insurance Work Location: In person

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