Dispatch Admin

Job Summary We are seeking a detail-oriented and organized Dispatch Admin to support our transportation operations. The ideal candidate will play a vital role in coordinating road transportation activities, providing excellent customer service, and ensuring smooth communication between internal teams and drivers. This position involves managing transportation management systems, handling administrative tasks related to dispatching, and ensuring compliance with DOT regulations. The Dispatch Admin will be a key point of contact for both internal staff and customers, contributing to the efficiency and reliability of our transportation services. Responsibilities Assist with customer service inquiries related to transportation schedules and status updates. Communicate effectively via phone with drivers, clients, and internal teams to coordinate dispatch activities. Support road transportation operations by entering and collecting relevant data, preparing tags for billing, and managing administrative documentation. Maintain accurate records within transportation management systems to ensure seamless dispatching processes. Collect, enter, and prepare tags for billing purposes, ensuring accuracy and timeliness. Provide administrative support to dispatchers, including organizing schedules and documentation. Ensure compliance with DOT regulations by staying informed of relevant policies and assisting in adherence efforts. Facilitate internal communication among departments to optimize operational efficiency. Organize and manage logistical information with strong organizational skills to support daily dispatch activities. Qualifications Proven experience in customer service or administrative roles within transportation or logistics preferred. Strong phone communication skills with the ability to handle multiple inquiries professionally. Knowledge of road transportation operations and familiarity with transportation management systems is desirable. Excellent organizational skills with attention to detail for data entry and record keeping. Understanding of DOT regulations related to transportation is a plus. Ability to multitask efficiently in a fast-paced environment while maintaining accuracy. Proactive problem-solving skills and the ability to work collaboratively within a team. This position offers an engaging opportunity for individuals interested in logistics and transportation administration, providing essential support that keeps operations running smoothly while ensuring excellent service delivery. Pay: $26.51 - $31.93 per hour Expected hours: 40.0 per week Work Location: In person

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