Director, Supply Chain and Logistics

Company Information Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in the United States and Denmark, Clinical Ink is rewriting the clinical development experience. Job Description Clinical Ink is seeking a Director, Supply Chain and Logistics to to join our Logistics team based in Horsham, PA. In this role, you will lead the company’s end to end supply chain, logistics, and third party logistics (3PL) vendor operations in support of global clinical trials. This role sets the strategy and operating model for the global movement, inventory, and lifecycle management of clinical technology equipment, including electronics, medical devices, and Software as a Medical Device (SaMD) platforms, and is accountable for the performance, cost, and compliance of a leadership team of managers and coordinators, as well as for significant inventory and asset investment. The Director, Supply Chain and Logistics' responsibilities include: Strategy and Leadership Set the multi-year strategy, operating model, and roadmap for Clinical Ink’s global supply chain, logistics, and third-party logistics (3PL) vendor operations, aligned to company growth and sponsor commitments. Lead, develop, and hold accountable a leadership team of managers and coordinators Serve as a member of the Supply Chain and Support Services leadership team and partner with the Vice President to translate sponsor facing commitments into scalable, repeatable operational processes across depots, carriers, and 3PL partners worldwide. Global Trade and Compliance Own the global import and export strategy and execution for clinical trial equipment, including electronics, medical devices, and Software as a Medical Device (SaMD) platforms, ensuring compliance with customs regulations, export controls, sanctions and denied party screening, and country specific trade requirements. Direct product classification (Harmonized Tariff Schedule and export control classification), duty and tariff management, importer of record responsibilities, and temporary import and re-export programs; proactively manage the impact of changing tariff and trade policy on study costs and timelines. Ensure compliant shipment of lithium battery powered devices and other regulated goods in accordance with applicable dangerous goods regulations. Serve as the executive escalation point for complex customs, duties, classification, and cross border shipment issues. Inventory and Asset Management Own the inventory management system and the integrity of the clinical technology asset base, including provisioned devices, sensors and wearables, accessories, and supplies, through defined governance, cycle counting, regular reconciliation, and timely resolution of variances. Participate in Sales and Operations demand planning and inventory forecasting. Lead end to end device lifecycle logistics, including depot kitting and configuration, direct to site shipments, returns and reverse logistics, refurbishment and redeployment, and disposition at end of life. Vendor and Network Management Oversee depot network strategy and country level shipping decisions for active studies, balancing cost, regulatory requirements, and sponsor timelines. Establish and monitor key performance indicators for shipment lead times, on time delivery, equipment loss and damage rates, inventory accuracy, and vendor scorecards; report results to the Vice President and executive stakeholders and lead quarterly business reviews with strategic vendors. Maintain business continuity and risk mitigation plans for the supply chain. Quality, Regulatory, and Sponsor Partnership Partner with Regulatory, Quality,…

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