Director, Procurement and Vendor Management

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview As the Director, Procurement & Vendor Management, you lead HCP's procurement and vendor management function within Information Systems, driving strategic technology sourcing, vendor partnerships, and operational efficiency across the organization. You establish and execute procurement strategies that optimize technology investments, strengthen vendor relationships, and enable the business to scale effectively while maintaining strong governance, security, and compliance standards. You oversee the end-to-end technology procurement lifecycle, including vendor selection, strategic sourcing, contract negotiations, purchasing approvals, vendor performance, and renewal management. You partner closely with Information Systems, Security, Legal, Finance, and cross-functional business leaders to evaluate technology needs, identify opportunities for vendor consolidation, and ensure purchasing decisions align with organizational priorities, technical requirements, and long-term technology strategy. You bring a data-driven approach to vendor evaluations, contract negotiations, and technology usage forecasting while balancing operational efficiency with business agility. You play a critical role in developing scalable procurement processes, systems, and governance frameworks that improve technology visibility, reduce vendor-related risk, and support HCP's evolving technology ecosystem. You influence stakeholders across the organization, establish accountability for technology purchasing decisions, and continuously improve how HCP evaluates, acquires, integrates, and manages third-party solutions. You serve as a trusted partner to technical and business leaders, translating complex vendor and technology decisions into actionable recommendations that strengthen operational capabilities and support long-term organizational growth. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Their success is our success. What you do each day: Develop and execute technology procurement and vendor management strategies that strengthen HCP's technology ecosystem, improve operational efficiency, and support organizational growth Lead strategic sourcing, vendor evaluations, and competitive selection processes across software, Software as a Service (SaaS), artificial intelligence (AI) tools, cloud infrastructure, communications platforms, and technology-enabled business services Direct complex vendor negotiations, including enterprise agreements, multi-year contracts, usage-based pricing structures, renewals, and commercial terms, ensuring solutions meet technical, operational, and business requirements Establish and oversee technology procurement policies, pur…

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