Director, Poultry Sourcing and Supply Chain

(Commercial Team - Restaurant Support) Who We Are Nando’s PERi‑PERi USA is a growing restaurant group looking for a full‑time Director, Supply Chain & Product Sourcing to join our Restaurant Support family. We’re known for our flame‑grilled chicken, our South African roots, and our passion for putting people at the center of everything we do. We believe in changing lives through food, connection, and opportunity — and we lead with heart in every decision we make. NANDO’S VISION We want to be the most loved restaurant brand in North America — sharing the spirit of Nando’s PERi‑PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it fully answers our consumers’ needs and endures over time by putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere. THE ROLE This Director role is a key position within our Commercial team, reporting into the Managing Director, Supply Chain & Innovation— responsible for building, strengthening, and stewarding the fresh chicken supplier ecosystem that keeps our restaurants running with excellence, consistency, and heart. You will lead the full “field-to-fork” supply chain for all our fresh, never frozen chicken products, ensuring that everything we serve reflects our brand hallmarks, our commitment to quality, and our ambition to scale. You will shape the sourcing strategy, deepen supplier partnerships, and ensure our fresh chicken supply chain is safe, resilient, and ready for the future. You'll collaborate closely with Culinary, Operations, Marketing, and cross-functional partners to bring new products to life, protect food safety, and ensure our restaurants have what they need to deliver 14 Brilliant Shifts. As with all members of the Nando's Restaurant Support team, the Director, Poultry Sourcing and Supply Chain is expected to wear multiple hats, seek out opportunities to make Nando's better every day, and be a values-led teammate who lifts others through clarity, care, and collaboration. Key Responsibilities Supply Chain & Product Management Lead the full sourcing lifecycle of our fresh chicken product — from field to fork — ensuring quality, consistency, and alignment to brand hallmarks. Partner with Culinary, Operations, and Marketing to evaluate new products, assess feasibility, and ensure scalability across full-service and fast-casual environments. Serve as the connective tissue between suppliers, distributors, and internal teams to ensure smooth communication, proactive issue resolution, and operational readiness. Monitor commodities markets to create a forward-thinking supply strategy, maximizing quality at the best price possible. Identify emerging trends, technologies, and supplier capabilities that strengthen efficiency, resilience, and distribution evolution. Oversee product transitions, exceptions, and communications to ensure restaurants have what they need to deliver brilliant experiences Supplier Collaboration & Commercialization Build strong, strategic partnerships with suppliers to enable rapid innovation and seamless product launches. Oversee product specifications, compliance, and quality standards during development, first production runs, and commercialization. Negotiate and manage supplier agreements that support long-term brand objectives, cost stewardship, and supply reliability. Monitor supplier performance and proactively address risks to maintain consistency, integrity, and trust across the supply chain. Food Safety & Quality Compliance Embed, measure, and calibrate food safety and quality assurance KPIs across all fresh chicken products — present and future. Ensure suppliers maintain scalable food safety programs aligned with FDA Food Code, FSMA, GFSI, and industry best practices. Monitor and follow up on audits to ensure specification and safety compliance. Monitor emerging food safety techn…

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