Director, Planning Systems

Director, Planning Systems Requisition ID: 17488 Job Location(s): Broomfield, CO, US, 80020 Time in Office: Hybrid At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better. Overview The Director, Planning Systems for Crocs, Inc., reporting to the VP, Product & Supply Chain Technology, leads the strategy, roadmap, and operational excellence for the organization’s global retail and merchandise planning technology ecosystem, with main responsibility for Merchandise Financial Planning and Assortment Planning capabilities. Serving as the key technology partner to various areas of the business, translating business priorities into scalable technology solutions that improve sales, margin, inventory productivity, and overall business performance. The Director will drive planning-system transformation, platform governance, and continuous innovation while leading a high-performing team and enhancing the value of enterprise planning solutions, including o9. What You'll Do Define and implement the global Planning Systems strategy, multi-year roadmap, and investment priorities, ensuring alignment with business objectives, growth plans, and omnichannel retail initiatives. Own the product vision, delivery, stability, adoption, and continuous improvement of planning platforms and capabilities supporting Merchandise Financial Planning, Assortment Planning, in-season management, and related retail planning processes. Serve as the primary technology partner to Merchandise Planning, Assortment Planning, Finance, Merchandising, Retail, Digital, and Supply Chain leaders to translate business priorities into scalable technology solutions and measurable business outcomes. Provide leadership for o9 Solutions and the broader planning technology ecosystem, governing solution architecture, configuration, data, integrations, releases, performance, security, controls, environment strategy, and platform lifecycle. Lead planning-system implementations, modernization initiatives, and process transformation, establishing strong governance across business cases, prioritization, solution design, testing, change readiness, adoption, benefits realization, and executive communication. Establish and oversee the Planning Systems operating model, ensuring reliable service delivery, production support, incident and problem management, data quality, vendor performance, release management, business continuity, technical debt, and continuous improvement. Build strong partnerships across Data, Enterprise Architecture, Integration, ERP, Product Technology, Infrastructure, Security, Finance, and external solution providers to deliver integrated, reliable, and supportable end-to-end planning capabilities. Build, develop, and lead a high-performing team by fostering accountability, talent development, succession planning, and a culture of collaboration, product ownership, innovation, and customer-centricity. What You'll Bring to the Table Bachelor's degree in Information Systems, Business, Finance, Supply Chain, Retail Merchandising, or a related discipline; advanced degree preferred. 10+ years of progressive experience leading retail planning technology, enterprise applications, or digital transformation initiatives, including people leadership responsibilities. Deep expertise of retail Merchandise Financial Planning, Assortment Planning, including financial targets, sales and inventory planning, open-to-buy, receipt planning, product and location hierarchies, assortment creation, option and choice planning, and in-season management. Proven experience defining platform strategy, …

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