Director, Patient Access & Channel Strategy

Overview: Build the connections that bring innovation to patients. Scientific progress creates possibilities. Helping patients access treatment takes people who can connect the dots—between support programs, reimbursement, pharmacies and the partners who deliver medicines. At Incyte Canada, we are looking for an Associate Director / Director, Patient Access & Channel Strategy to strengthen those connections across oncology, hematology, immunology and dermatology. As our portfolio evolves and we prepare for upcoming launches, you will shape how patients access our therapies, building the programs, partnerships and capabilities to support them. Patient Support Programs will be at the heart of your mandate. You will lead their strategy and delivery, strengthen our distribution partnerships and develop our pharmacy and channel approach. Working closely with colleagues across Market Access, Medical, Finance and Legal, you will turn complex challenges into practical solutions, combining strategic vision with the willingness to get into the detail and make things work. We are looking for a builder, a thoughtful negotiator and a relationship leader. Someone who brings structure to ambiguity, earns trust across a complex healthcare ecosystem and takes ownership from strategy through execution. An opportunity to shape a critical capability for Incyte Canada, and help patients access the innovation we work to deliver. The Associate Director/Director, Patient Access & Channel Strategy is responsible for the strategic leadership, development, and execution of best-in-class Patient Support Programs (PSPs), trade relations, supply chain, and pharmacy/channel strategy supporting Incyte Canada's oncology/hematology and immunology/dermatology portfolio. This role oversees a complex ecosystem of PSPs, vendors, wholesalers, distribution partners, pharmacies, and Group Purchasing Organizations (GPOs), ensuring seamless patient access to innovative therapies. The incumbent serves as the primary point of contact for Supply Chain within Canada, acts as the Quality Assurance (QA) Ambassador for the affiliate, and represents the organization externally with the Health Products Stewardship Association (HPSA). In addition, the incumbent holds accountability for budget oversight and financial governance across PSP, trade, and channel-related activities. Working cross-functionally with Government Affairs, HEOR/Reimbursement Strategy, Private Insurance, Medical, Legal, Finance, and other key stakeholders, the incumbent drives operational excellence, compliance, and continuous improvement while delivering patient-centric solutions at scale. Reporting to the Senior Director, Market Access & Government Affairs, this position will be filled at the Associate Director or Director level depending on the successful candidate's experience and demonstrated readiness for the full scope of commercial, pharmacy, and GPO responsibilities described below. Essential Functions of the Job (Key Responsibilities) 1. Patient Support Program Leadership (Primary Focus) Own PSP strategy, performance, and day-to-day program integrity across the oncology/hematology and immunology/dermatology portfolios Scale and adapt PSPs ahead of anticipated public reimbursement wins and upcoming launches Set and monitor KPIs for program effectiveness, patient outcomes, and vendor performance; lead vendor selection, onboarding, and governance Act as Incyte Canada’s internal Quality Assurance (QA) Ambassador for PSP operations — overseeing SOP adherence, supporting inspection readiness, and championing continuous improvement across vendor-delivered programs Channel Strategy & Innovation Build a multi-year channel and PSP strategy roadmap aligned to portfolio evolution Continue to assess and refine the foundational infrastructure (governance, SOPs, vendor framework, KPIs) Develop and maintain the business case for additional headcount and/or ongoing vendor support as scope is valid…

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