Director of Transportation
SoTalentTransportation Director – Distribution & Fleet Operations Location: Mesa, Arizona, United States Job Type: Full-time Work Model: On-site Overview Lead transportation and delivery operations, overseeing daily distribution activities, fleet utilization, route planning, team performance, regulatory compliance, and departmental budgets. Drive operational efficiency, cost control, customer satisfaction, and a strong safety culture while managing and developing delivery personnel. Key Responsibilities Direct daily delivery operations, including supervisors, routing personnel, and delivery associates. Oversee route adherence, scheduling, service standards, and operational efficiency. Ensure compliance with Department of Transportation (DOT), OSHA, Federal Motor Carrier Safety Regulations, and other applicable requirements. Manage labor hours, fuel, supplies, fleet assets, maintenance coordination, and operating expenses. Develop budgets, profit plans, capital requests, and cost-reduction initiatives. Monitor key performance indicators (KPIs), productivity, profitability, and customer satisfaction. Optimize routing, scheduling, backhaul operations, and delivery resource utilization. Collaborate with sales, marketing, safety, and other departments to resolve customer and operational issues. Maintain customer relationships through site visits and delivery-service reviews. Implement routing and productivity software and ensure accurate operational records. Lead employee engagement, training, performance management, and workforce development. Coordinate safety training, inspections, accident investigations, and corrective actions. Enforce company policies and procedures, including disciplinary processes where necessary. Requirements Bachelor's degree. Seven years of relevant experience and/or training, or an equivalent combination of education and experience. Valid Class A Commercial Driver's License (CDL-A) meeting applicable standards. HazMat and Doubles certifications. Completion of an approved defensive driving programme. Working knowledge of Federal Motor Carrier Safety Regulations and transportation compliance. Strong leadership, team management, problem-solving, and decision-making skills. Experience with budgeting, operational metrics, cost control, and process improvement. Proficiency in spreadsheets, word processing, and operational software systems. Excellent written and verbal communication skills. Ability to manage competing deadlines, customer issues, and a fast-paced operational environment. Ability to meet the role's physical requirements, including occasional lifting up to 100 pounds and pushing or pulling up to 350 pounds.