Director of Strategic Operations

We are seeking a Director of Strategy & Operations who is passionate about turning great ideas into real, measurable results. As a critical thought partner to senior leadership, you’ll drive strategic initiatives that accelerate growth, improve operational performance, and bring organizational clarity to fast-moving priorities.

This role blends strategy, operations, and execution. You’ll translate vision into actionable roadmaps, lead cross-functional projects, build the insights and systems teams rely on, and create the structure needed to scale. If you’re someone who thrives in high-growth environments, loves solving complex problems, and isn’t afraid to roll up your sleeves, this is your opportunity to make a meaningful impact.

What You’ll Do

Strategic Planning & Alignment

• Partner with senior leadership to turn company goals into clear operational plans, KPIs, and measurable outcomes.
• Lead and support annual and quarterly planning with data-backed recommendations.
• Ensure strategy is consistently translated into execution across teams 

Performance Management & Insights

• Build dashboards, reports, and performance insights that track KPIs across sales, partnerships, client programs, and operations.
• Translate complex data into clear, actionable insights for executives and team leaders 
• Use reporting and analytics to evaluate program effectiveness, guide decision-making, and lead change-management efforts when improvements are needed.

Data, Modeling & Systems Integration

• Collect, synthesize, and interpret data from multiple systems to support decision-making and organizational visibility.
• Develop models and forecasts for strategic planning, capacity management, revenue optimization, and resource allocation.
• Strengthen data systems and ensure teams have access to timely, accurate insights.

Operational Excellence

• Identify inefficiencies and lead process-improvement initiatives that enhance productivity and scalability.
• Build scalable workflows, playbooks, templates, and systems that establish consistency and accountability across departments.
• Drive operational clarity to support sustained growth and efficiency 

Project Leadership & Cross-Functional Influence

• Manage high-impact strategic projects from problem framing through execution and post-mortem analysis 
• Collaborate with stakeholders across sales, operations, finance, partnerships, and leadership to ensure alignment and successful delivery.
• Step in to support or lead internal teams as needed to keep critical strategic initiatives moving forward.

What You Bring

Experience

• 8–10 years of experience in strategy, operations, business planning, consulting, or a similar cross-functional leadership role
• Proven track record of driving measurable business impact through strategic initiatives
• Advanced proficiency in Excel, BI tools, and project management systems
• Strong financial modeling and analytical skills
• Exceptional communication skills, including the ability to present insights and recommendations to senior leadership 

Skill Set

• A strategic thinker who can see the big picture while diving deep into analytical and operational details
• Data-driven, systems-oriented, and passionate about improving efficiency and organizational performance
• Hands-on leader who is comfortable rolling up their sleeves to get the job done
• Natural problem solver with strong execution, follow-through, and the ability to bring structure to ambiguity
• Equally comfortable building an analysis, leading a cross-functional meeting, or managing a complex project
• Thrives in a fast-paced, high-growth environment