Director of Physical Security

Director of Physical Security Triumph stores high-value inventory in warehouses that are growing in number and size, and the physical threats against them keep evolving: organized theft crews, insider collusion, social engineering at the door, interception in transit, and attackers who adapt to whatever controls they find. This role keeps our warehouses ahead of those threats. You will not be a coordinator of other people's security work — you will find the risk, decide what to do about it, build the thing, and prove it worked. The bar for this role is simple: measurably less risk, without slowing the business down with undue process. This role is onsite and not remote-eligible. You'll be based at our new warehouse in the East Bay, with up to 20% travel to our San Francisco HQ. Occasional East Coast and international travel may also be required. What you'll do Own the physical risk picture, end to end. Identify and quantify physical risk across EH&S, guard force operations, protective intelligence, BC/DR, duty of care, loss prevention, executive protection, background screening, M&A due diligence, high-value targets (people and things), and workplace violence. Rank it by actual exposure, write the policies that address the top of that list, implement them, and train staff on them. Ship in priority order — don't wait for a complete picture to start reducing risk. Secure our warehouses from evolving physical threats. Maintain a current threat assessment for every warehouse, grounded in how theft crews, insiders, and opportunists are actually targeting high-value goods in our industry and region. Re-test controls as those tactics change through inspections, red-team exercises, and incident reviews, and turn what you learn into design and procedure changes rather than reports. You'll join shortly after we move into our newest warehouse, so the first job is making sure it's as secure as it was designed to be: walk the site, test every door, camera, and alarm point against the design, close the gaps the move exposed, and lay out the options and transition path to monitoring as a service. Every future site comes online to the same bar. You'll run the site security review, write the design and specifications (access control and door electrification, cameras, high-value storage, docks, server rooms, and monitoring, with hardware kept vendor-independent), review the integrator's scope and pricing against your design, oversee construction at the moments that matter, and commission every point yourself before inventory arrives. Reduce external shrink, and own the number. Take responsibility for loss across warehouse, retail, and in-transit inventory. Build case files, run investigations, and work directly with local law enforcement, prosecutors, and organized retail crime task forces to get repeat offenders charged. Design and deploy deterrence, detection, and recovery strategies, then report the dollar impact of each. Reduce internal shrink with the same rigor. Build the controls that make employee, contractor, and vendor theft hard to commit and easy to detect — segregation of duties on high-value inventory, dual custody and audited handling of graded assets, cycle count and variance analysis, exception reporting that ties warehouse management system (WMS) and access control data together, and camera coverage designed around the points where inventory actually changes hands: receiving, custody, pack-out, and shipping handoff. Run internal investigations to a defensible standard: interview training, chain of custody, and documented findings, in partnership with Accounting, HR, and Legal, with a clear escalation path to prosecution or civil recovery. Distinguish real theft from process loss and mis-shipments, and fix the process problems rather than investigating them twice. Own security across the employee and contractor lifecycle. Physical security is something people experience every day, and the program should make t…

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