DIRECTOR OF ORGANIZATIONAL PLANNING AND EFFECTIVENESS

Nampa, ID Director of Organizational Planning and Effectiveness Job Description Hiring Salary: $97,177.00-$115,000 DOE Department: Mayor Reports to (Role): Chief of Staff FLSA Status: Exempt Job Code: 1067 Pay Grade: 24E Travel Required: Limited Position(s) Supervised: Several Revised: 9/3/2026 WE TAKE CARE OF OUR PEOPLE! The City of Nampa offers competitive benefits and growth opportunities, including Medical Dental Vision PERSI Retirement Plan, with 11.96% employer contribution 401K & 457 Retirement Plans 11 Paid Holidays Paid Time Off Life Insurance with AD&D Short-Term Disability Long-Term Disability Flexible Spending Account Employer-Funded HRA VEBA Health Savings Wellness Program & Rewards Opportunity for student Public Service Loan Forgiveness Harward Recreation Center Other Great Benefits! POSITION SUMMARY: The Director of Organizational Planning and Effectiveness leads the efforts in strengthening the City of Nampa’s internal operations through long-term planning, collaboration, and measurable results. This role provides citywide leadership in developing and improving systems and processes, planning and optimizing facilities, guiding enterprise systems, and establishing Key Performance Indicators that track organizational effectiveness. The Director works across departments to ensure initiatives are practical, adopted, and sustained, and prepares clear recommendations and reports for city leadership so that facilities, processes, technology, and performance measurement support efficient, forward-looking municipal operations. ESSENTIAL FUNCTIONS: LEADERSHIP, COLLABORATION & ORGANIZATIONAL EFFECTIVENESS Lead and develop the OPE team, fostering a culture of collaboration, analytical rigor, and forward-looking problem-solving. Build strong working relationships with department directors and staff to ensure OPE initiatives are practical, adopted, and sustained. Prepare clear recommendations, briefings, and reports for City Leadership. SYSTEM AND PROCESS IMPROVEMENT Champion continuous improvement across administrative and operational functions by identifying high-impact opportunities, leading process redesign efforts, and embedding performance metrics. Serve as an internal consultant to departments, applying structured improvement methodologies to reduce waste, improve service quality, and enhance both employee and citizen experience. Build organizational capability in process thinking and data-informed decision-making. FACILITY MAINTENANCE, USAGE AND ACQUISITION Lead the development and continuous refinement of multi-year organizational plans that forecast facilities, technology, process, and capacity needs across city departments. Direct comprehensive facilities planning, including space utilization studies, condition assessments, long-range capital planning, and optimization strategies for city-owned and leased properties. Guide acquisition, disposition, co-location, and reconfiguration recommendations that improve efficiency, reduce redundancy, and support future operational models. ENTERPRISE RESOURCE PLANNING (ERP) AND SYSTEMS OVERSIGHT Engage in strategic collaboration for the selection, implementation, optimization, and governance of enterprise systems supporting finance, human resources, procurement, asset management, work orders, and related core operations. Collaborate to ensure systems are interoperable, scalable, secure, and positioned to meet long-term organizational needs. Drive improved data quality, accessibility, and use to support evidence-based management across the City. KEY PERFORMANCE INDICATORS (KPI) DEVELOPMENT AND MONITORING Design, implement, and maintain a practical framework of Key Performance Indicators that measure the effectiveness of internal operations, facilities utilization, process performance, and enterprise system outcomes. Partner with department leaders to establish meaningful, measurable KPIs that align with organizational goals and support continuous improvement. Monitor per…

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