Director of Operations
Schreiner GroupJob Description: The Schreiner Group is a privately held, family-owned organization, operating with over 1,200 employees across three locations (Germany, China, US). As an internationally active, high-tech label manufacturer, we are mostly a strategic partner for our customers in the markets of healthcare & automotive industries. Our core business is innovative high-tech labels and functional parts. We increase the added value for our customers through suitable system solutions and services. The US operations are currently headquartered in Blauvelt, NY with current activity to relocate to Chestnut Ridge, NY by the end of 2027. The new location will offer the increased production, warehousing, and shipping capacity needed to support our continued growth in the market. By focusing on our customers' needs, we are able to deliver excellent service in support of their goals. About the Role: The Director of Operations is a responsible for managing the activities of manufacturing (Supply Chain, Production, Maintenance and other similar departments) which directly impact to the company’s manufacturing activities in a way which will drive performance and ensure business operations are running efficiently and effectively. This position is accountable for the overall performance of production operations and for ensuring customer demands are met while producing products at the lowest cost and maintaining high quality standards. This role requires knowledge of hiring, onboarding and training processes along with building, leading and managing effective teams. Knowledge of safety and quality policies and practices and an overall knowledge of federal and state laws which affect human resources, safety, quality and the manufacturing process. Managerial Tasks: Creates and maintains a work environment which is safe for employees to work in, and addresses safety concerns quickly and decisively. Hires, develops, and leads the Operations team through goal setting, training, and delegation activities. Similarly, creates a collaborative environment consistent with the company’s Core Values. Ensures quality and customer specifications of produced products are being met. Works with the Quality department on any issue involving quality and ways of improving quality. Ensures all employees work according to the company’s cGMP and ISO standards. Lead Purchasing activity to evaluate current suppliers/contractors performance and support the outsource opportunities of potential new suppliers/contractors. Assess training needs and ensure employees receive the proper orientation and training, beginning with onboarding but throughout the employee lifecycle. Oversee the training of all production personnel and other affected personnel as it relates to production policies and procedures. Act as a coach, mentor, and leader to the supervisors and all employees in the areas of responsibility to achieve goals and objectives related to production and customer demands. Beyond this, act as a mentor and leader beyond direct reporting structure to all employees throughout the organization. Develops the skills of appropriate levels of supervisory and management as it pertains to the expectation setting, Employee Performance Reviews, and Disciplinary Actions for all personnel within purview. Creates, communicates, and maintains performance indicators and measures of performance on each department and total production operations (safety/TRIR, productivity, efficiency, on-time delivery and scrap). Creates, implements, and ensures compliance with all company controlled documents as it relates to production (SOPs, Guidelines, Process Descriptions, and Forms and Checklists). Develop and communicate a business review which includes performance and trending information (company meetings). Consults with the appropriate departments (Engineering, Quality, etc.) to assure adequate tools, fixtures, programs, procedures, and processes are being created and implemented …