Director of Operations

Department: Production Reports To: General Manager Location: Anaheim, CA Effective/Revision Date: August 2026 Role Purpose The Director of Operations leads the strategic and day-to-day manufacturing operations to ensure efficient production, high-quality output, on-time delivery, cost-effective performance, and a safe workplace. Reporting to the General Manager, this position is responsible for aligning manufacturing execution with Company business objectives through strategic planning, resource allocation, SIOP, long-term capacity planning, technology adoption, and organizational capability development. The Director drives operational excellence, scalability, and cultural transformation by developing high-performing leaders, strengthening cross-functional execution, and using data, Lean/Six Sigma methodologies, and disciplined performance management to improve results and support long-term growth. Scope & Responsibilities Key Responsibilities: Develop and implement operational strategies, plans, and priorities that improve manufacturing efficiency, productivity, quality, delivery performance, and cost effectiveness. Lead and oversee daily manufacturing operations to ensure production targets, customer requirements, quality standards, and business objectives are achieved. Establish clear operational goals, performance expectations, and accountability across assigned manufacturing functions and leadership teams. Collaborate with the General Manager and senior leadership to align operational plans with Company goals, financial targets, customer commitments, and growth objectives. Analyze production data, operational metrics, capacity information, and key performance indicators (KPIs) to identify trends, risks, constraints, and improvement opportunities. Develop and implement corrective actions and improvement plans when operational performance does not meet established expectations. Drive continuous improvement using Lean Manufacturing, Six Sigma, and other structured problem-solving methodologies to reduce waste, improve flow, increase throughput, and strengthen process capability. Oversee resource allocation, workforce planning, equipment utilization, and production capacity to support current demand and future growth. Coordinate with Supply Chain and Purchasing to support timely procurement of materials, outside processing, inventory requirements, and production continuity. Partner with Engineering, Quality, Planning, Maintenance, and Production leadership to resolve manufacturing issues, improve processes, and support successful execution of customer requirements. Coordinate cross-functional activities supporting new product introductions, production transfers, process changes, capacity expansions, and other strategic manufacturing initiatives. Support capital planning and facility expansion activities by identifying operational needs, evaluating equipment and infrastructure requirements, and coordinating implementation as assigned. Promote and maintain compliance with applicable safety, environmental, quality-system, customer, and regulatory requirements. Champion a strong culture of employee safety and promptly address known or potential safety concerns within areas of responsibility. Prepare and present operational reports, forecasts, KPI updates, capacity information, and improvement plans to the General Manager and executive leadership. Lead, coach, and develop operations managers, supervisors, and other assigned leaders; establish performance expectations and support leadership development and succession planning. Partner with Human Resources on staffing, employee development, performance management, training, and organizational planning within Operations. Promote effective communication, collaboration, accountability, and employee engagement across manufacturing functions. Evaluate operational processes, structures, systems, and technology and recommend improvements that support scalability, efficiency, and changing b…

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