Director of Operations and Exhibits

Position Summary 

The Director of Operations & Exhibits is a senior operational leader responsible for the safety, functionality, and excellence of the Bay Area Discovery Museum’s campus, facilities, and exhibits. This role oversees facilities management, exhibit construction and maintenance, campus safety, food service operations (policy and vendor oversight), and capital project execution — ensuring the museum’s physical environment supports an exceptional visitor experience and long-term sustainability.
 
This position leads how exhibits and environments are built and maintained, working in close partnership with learning and museum experience teams who lead content and pedagogy. 

Key Responsibilities 

• Lead annual and multi-year operational and capital planning for facilities, exhibits, infrastructure, and campus safety
• Oversee construction, installation, maintenance, and lifecycle management of all exhibits (indoor and outdoor)
• Manage facilities operations, building systems, inspections, and regulatory compliance
• Own campus safety strategy, emergency preparedness, and Duty Officer program
• Plan and deliver capital projects in partnership with the CFOO
• Provide operational oversight of food service vendors and policies
• Manage departmental operating and capital budgets
• Supervise and develop facilities and exhibit production teams
• Serve as primary operational liaison with the National Park Service and other regulatory partners

Qualifications 

• 5+ years of progressive experience in operations, facilities, exhibit production, or complex project management
• Proven experience leading teams and managing multiple, concurrent projects
• Strong systems thinking, organizational, and problem-solving skills
• Comfort operating in public-facing, dynamic environments
• Commitment to equity, inclusion, and accessibility
• Experience in museums, cultural institutions, or complex campuses strongly preferred