Director of Operations

Position Purpose:

As a key member of the Senior Leadership Team, the Director of Operations provides strategic leadership over all core operations functions – for shipping, receiving, warehouse, assembly, production, laboratory operations, and procurement. This role builds team culture, develops strong team members, architects predictable, efficient, and scalable processes, and delivers consistent results through disciplined standards and continuous improvement.

What kind of leader we need:

• Strategic thinker capable of making great decisions, focusing priorities, and improving processes
• Natural and trained people leader, including culture-building, professional development, and conflict resolution
• Strong analytical skills for labor costing, efficiency metrics, and performance analysis
• Experience in scaling operations for mixed fulfillment models
• Project management skills for initiatives like warehouse redesign and new product launches
• Excellent problem-solving and decision-making abilities in fast-paced, dynamic environments
• Bias for action, ready to get things moving and make progress
• Exceptional project management and communication skills
• Has entrepreneurial grit adapting to tackle whatever challenges arise
• Driven to grow personally and professionally

What this role will accomplish:

Part of the senior leadership team, this role will help lead the entire company to achieve goals in culture, profitability, and growth

Leadership & Team Performance

• Lead, coach, and develop supervisors and frontline teams
• Establish clear expectations, accountability, and performance standards
• Build a culture of ownership, problem-solving, and continuous improvement
• Address performance gaps decisively and fairly
• Collaborate and align with senior leaders for overall business achievement

Operational Execution

• Own daily operations across shipping, receiving, warehouse, production, assembly, lab, and procurement
• Ensure work is performed according to defined processes in Quality system—not tribal knowledge
• Reduce firefighting by stabilizing systems and workflows

Process Improvement & Lean Thinking

• Implement practical Lean manufacturing or similar methodologies
• Identify waste, bottlenecks, and variability; lead corrective actions
• Drive standard work, visual management, and continuous improvement
• Optimize warehouse layout to support the above

Planning, Capacity & Inventory

• Own planning, scheduling, and capacity management across functional areas
• Balance labor, equipment, and material availability
• Implement effective inventory management and cycle counting
• Improve labor efficiency and labor absorption

Systems & Metrics

• Leverage ERP & WMS tools (NetSuite, RF Smart experience a plus)
• Establish and manage KPIs for throughput, on-time delivery, labor efficiency, and inventory accuracy
• Use data to drive decisions and accountability

Requirements:

• 7+ years of experience leading manufacturing and/or warehouse management
• 10+ years of experience in manufacturing and/or warehouse management 
• Proven record of impactful lean manufacturing principles, process optimization, and supply chain management
• Proven record leading high-trust, high-performing cultures
• Bachelor's degree in operations management, business, engineering, or related field
• Medical device and regulated product experience a plus
• Familiarity with regulatory frameworks (FDA, EPA, ISO 13485) a plus
• Experience operating in ERP/WMS, NetSuite & RF Smart a plus
• Formal lean certification a plus

Salary & Benefits:

• Salary range of $160,000 to $190,000 plus annual bonus based on performance/profitability
• Company paid medical/vision/dental premiums for Employees with flex options
• 4% Pre-Tax Employer Match 401k
• Accrued Paid time off (PTO) earning up to 4 weeks annually
• 9 • Paid holidays
• A thriving culture – we believe in hard work and celebrating each other's wins
• A place to expand – our company is quickly-growing within a dynamic market and new opportunities for
• responsibility

About ProEdge Dental Water Labs:

ProEdge Dental Water Labs is a healthy, high-growth, dynamic company, located in the Denver metro area. Our

team helps dental practices ensuring the safety of their patients, staff, and practice. Through years of listening

to customers, keeping our promises, and developing science-backed solutions, ProEdge is an emerging leader

in our market. We fully recognize it’s our team, their creativity and commitment, that has driven this success. As

a growing company with thriving culture, this is an exciting time to jump in and help lead our revenue teams

into the next stage.

Mission: We exist to transform compliance from pain into purpose

Values: We Build Trust, We Serve the Team Above Ourselves, We Delight the Customer, We Create Clarity, We

Improve