Director of Operations

Director of Operations

Salary: $80,000 annually
Start Date: July 1, 2026
Reports To: Superintendent / School Leader

About Hope Leadership Academy

Hope Leadership Academy (HLA) is committed to creating a safe, structured, and academically excellent environment where every scholar thrives. We believe strong systems and exceptional service to students, families, and staff are essential to achieving our mission.

Position Summary

The Director of Operations leads the day-to-day operational systems that keep HLA running smoothly. This leader ensures excellence in school operations by managing facilities, transportation, food service, safety, vendor relationships, compliance support, and the operational logistics that enable high-quality teaching and learning.

The Director of Operations is a hands-on, solutions-oriented leader who builds systems, communicates clearly, and supports staff so the school can focus on student outcomes.

Key Responsibilities

School Operations & Systems

• Oversee daily school operations to ensure smooth, safe, and efficient campus functioning
• Develop and manage operational systems, procedures, and schoolwide logistics (arrival/dismissal, transitions, safety protocols)
• Create and maintain an annual operations calendar (deadlines, inspections, seasonal needs, contracts)

Facilities & Safety

• Manage building operations, maintenance requests, and facility compliance requirements
• Coordinate safety plans, drills, emergency procedures, and campus security protocols
• Serve as point person for vendors and building partners related to repairs, custodial services, and equipment

Transportation & Food Service

• Coordinate transportation routes, logistics, and communication with providers and families
• Oversee daily meal service operations and ensure compliance with meal program expectations
• Troubleshoot transportation and meal service issues quickly and professionally

Vendor & Budget Management

• Manage operational vendor contracts and track performance and service quality
• Support the school leader with operational budget monitoring, purchasing, and cost controls
• Maintain inventory of supplies and manage ordering systems aligned to school needs

Compliance & Documentation Support

• Maintain accurate operational records (inspections, incident logs, vendor documentation, building compliance items)
• Support school compliance systems related to operations, safety, and facilities requirements
• Prepare operational reports as needed for leadership and authorizers

Family & Staff Service

• Serve as a responsive point of contact for operational questions from families and staff
• Support a customer-service culture grounded in respect, clarity, and follow-through
• Train and support front office and operations staff, as applicable

Required Qualifications

• Bachelor’s degree required (Master’s preferred)
• 3+ years of operations, school operations, or project management experience (school setting strongly preferred)
• Demonstrated ability to manage systems, logistics, vendors, and multiple priorities
• Strong written and verbal communication skills
• High attention to detail and ability to maintain compliance documentation
• Calm, solutions-focused approach in fast-paced environments

Preferred Qualifications

• Experience in K–12 school operations (charter or district)
• Knowledge of school safety planning, facilities management, and transportation systems
• Experience managing budgets, purchasing, and vendor contracts
• Bilingual (Spanish/English) a plus (if relevant to your community)

Core Competencies

• Operational excellence and systems thinking
• Responsiveness and follow-through
• Strong organization and time management
• Discretion, professionalism, and integrity
• Team-oriented leadership and relationship building