Director of Operations

Director of Operations McKinney, Texas | On-Site | Full-Time Bilingual (Spanish/English) candidates preferred The Company We are a fast-growing nutraceutical gummy manufacturer operating in one of the strongest categories in the marketplace. With a team of 400+ people, we produce the gummies our customers love - and we believe our people are just as important as our product. As we scale, we're investing in leadership that can elevate performance and culture together, not one at the expense of the other. Position Summary The Director of Operations owns the performance, quality, and culture of our McKinney facility from end to end. Reporting directly to the Chief Operating Officer, this role develops and executes operational strategy, leads our managers and supervisors across depositing, blending, packaging, warehouse, and quality/food safety, and carries general business ownership of the plant. This is a hands-on, strategic leadership role for someone who wants to set the standard for how we run - building a team that takes pride in the work, understands the "why" behind what we do, and wants to grow something special together. Key Responsibilities Strategic & Business Leadership Develop and implement operational strategies and initiatives that align with the company's business goals and long-term vision Lead the development and execution of operational plans to optimize productivity, quality, and profitability across the manufacturing process Ensure all operational activities align with the company's mission, values, and regulatory requirements Collaborate with the senior leadership team to define company-wide goals and objectives Serve as a key operating leader in the business's growth trajectory, helping scale the facility responsibly Production & Manufacturing Operations Oversee the manufacturing process to ensure products are produced on time, within budget, and to the company's quality standards Manage production schedules, staffing, equipment, and inventory to meet production goals efficiently and effectively Enforce, and develop as needed, Standard Operating Procedures (SOPs) and guidelines for all production processes Monitor production performance, identify areas for improvement, and implement corrective actions as necessary Identify and resolve bottlenecks across the production floor, proactively and in real time Establish a culture of performance awareness and execution through facility-wide adoption and utilization of the RedZone manufacturing software Quality & Regulatory Compliance Ensure all manufacturing processes comply with Good Manufacturing Practices (GMP), FDA, and other applicable industry regulations Collaborate with the quality team to maintain and improve product quality and ensure adherence to regulatory standards Conduct regular audits and inspections of manufacturing processes to confirm compliance with quality standards Lead initiatives to resolve quality issues and implement corrective and preventive actions when necessary Support readiness for SQF and other regulatory and customer audits Financial & Budget Management Ensure cost-effective use of resources without compromising product quality Monitor and control operational costs, identifying opportunities for cost savings and process optimization Ensure efficient inventory management, minimizing waste and reducing unnecessary expenses People Leadership & Team Development Lead, motivate, and develop a high-performing operations team, including production managers, supervisors, and other key staff Provide coaching, mentorship, and performance evaluations to build a skilled, motivated workforce Foster a culture of continuous improvement, collaboration, and accountability across all operational departments Identify skill gaps and provide the training and development needed to strengthen team capabilities Support and reinforce strong culture and execution across 1st, 2nd, and overnight 3rd shift Model servant leadership - remove obstacles so front-lin…

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