Director of Operations

Director of Operations Micro-Tronics, Inc. | Tempe, AZ Full-Time | Exempt Shift: Monday-Friday, 6:00 am to 4:00 pm About Micro-Tronics Micro-Tronics, Inc. is a precision aerospace manufacturing company committed to operational excellence, quality, and continuous improvement. We are seeking a results-driven Director of Operations to lead our manufacturing operations and drive performance across production, quality, supply chain, maintenance, and workforce planning. This role is instrumental in delivering customer commitments, achieving revenue objectives, improving operational efficiency, and fostering a culture of accountability, collaboration, and continuous improvement. Position Summary The Director of Operations oversees daily plant operations with primary accountability for reducing past-due orders, improving manufacturing efficiency, and achieving company revenue targets while maintaining the highest standards of quality and safety. This position provides strategic and operational leadership across manufacturing operations, labor planning, production scheduling, budgeting, and continuous improvement initiatives. The Director of Operations aligns production capacity, scheduling, and shipments with customer commitments and business objectives while driving corrective actions when performance falls short. Key Interactions and Relationships Internal: Senior Management, Assembly, Machining, Elastomer Manufacturing, Quality Control, Maintenance, Supply Chain, Human Resources. External: Customers, Suppliers, Regulatory Agencies and Governing Bodies. Key Responsibilities Supervise and manage plant personnel, including recruiting, training, coaching, and performance management. Plan, organize, direct, and manage daily operations to reduce past-due orders, improve manufacturing efficiency, and achieve revenue objectives. Develop and improve manufacturing processes to increase throughput and labor productivity while reducing cycle times, downtime, scrap, and rework. Oversee production scheduling, maintenance, and logistics to ensure customer delivery commitments are achieved. Monitor past-due orders, prioritize recovery efforts, and eliminate material and capacity constraints. Manage operational budgets and expenses. Ensure all products meet customer requirements, regulatory standards, and company quality objectives. Maintain a safe work environment through enforcement of company policies, procedures, and OSHA requirements. Manage operational budgets and expenses while aligning production and shipment performance with monthly and quarterly revenue goals. Establish and maintain effective controls over capital expenditures, operating expenses, staffing, and labor costs. Maintain and review operational scorecards and KPIs while coordinating corrective actions with Quality, Supply Chain, Finance, and Human Resources. Drive resolution of safety incidents, customer returns, nonconformances, production scrap, inventory concerns, and supplier performance issues. Key Performance Indicators (KPIs) Operational efficiency and productivity Product quality and compliance On-time delivery and backlog reduction Revenue growth and budget management Safety and risk performance Scrap, nonconformance, and customer return reduction Inventory accuracy and customer satisfaction Qualifications Education, Licenses and Certifications A bachelor's degree in engineering, manufacturing, business administration, or a related field is required. Leadership Skills / Soft Skills Excellent leadership and communication skills. Strong problem-solving capabilities. Ability to foster a positive and productive work environment. Mentorship and team-building skills. Adaptability and a continuous improvement mindset. Individual Contributor Knowledge and Skills Proficiency with Microsoft Office applications. Experience with ERP/MRP systems. Knowledge of Lean Manufacturing and continuous improvement methodologies. Strong organizational and time management skills. Ability to an…

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