Director of Operations
šRoanoke VA
Ā Full Time | Salary | Leadership Position
Ā Family Owned Commercial Cleaning Company
We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director of Operations to lead our field operations in the Roanoke area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow.
This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example.
What Youāll Do
⢠Lead and oversee daily field operations
 ⢠Supervise and support subcontractor cleaning teams
 ⢠Ensure schedules, coverage, and staffing needs are met
 ⢠Oversee specialty cleaning projects and after-hours work when needed
 ⢠Maintain quality control and ensure company standards are followed
 ⢠Support training, onboarding, and performance expectations
 ⢠Troubleshoot operational challenges and resolve escalations
 ⢠Work closely with leadership to continuously strengthen operations
 ⢠Contribute to growth by maintaining reliable execution and consistency
Schedule
⢠Monday ā Friday | 12:00 PM to 8:00 PM ( flexible shifts/ hours)Ā
 ⢠On-call or after-hours support as needed for operations or projects
Compensation & Benefits
⢠Competitive salaried leadership role
 ⢠Health stipend
 ⢠Fuel stipend
 ⢠Quarterly performance bonus eligibility
 ⢠Paid Time Off and paid company holidays
 ⢠Company phone, badge, apparel, and business resources
What Weāre Looking For
⢠Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus)
 ⢠Strong ability to motivate, support, and hold teams accountable
 ⢠Calm problem solver, reliable, and highly organized
 ⢠Comfortable working in the field when needed
 ⢠Professional communication and teamwork mindset
 ⢠Valid driverās license and dependable transportation
Qualifications:
Ā· 2ā4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)
Ā· Strong organizational and communication skills
Ā· Problem-solver with the ability to manage competing priorities
Ā· Reliable transportation required
Ā· Must pass background and reference checks
Who Thrives Here:
Ā· Leads with integrity and takes ownership of outcomes
Ā· Thrives in fast-paced, people-first environments
Ā· Communicates clearly and directly ā even under pressure
Ā· Holds themselves accountable without needing micromanagement
Ā· Cares about delivering consistent quality to every client
Compensation:Ā
- Base Salary: $42,000/year
- Health Stipend: $3,000/year ($200/month)
- Quarterly Bonus based on performanceĀ
Application Instructions:
To apply, please send:
1. Your resume
2. A short written note introducing yourself and sharing why this role excites you
3. A 2-minute on-camera video: (required)
Weād love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share:
 ⢠A brief overview of your professional background
 ⢠Why youāre excited about this role
 ⢠What makes you a strong fit for our team
How to submit:
Ā 1. Record a video no longer than 2 minutes.
Ā 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted).
Ā 3. Include the link in your application or email it to mcash@360clean.com & tshaw@360clean.com along with your resume.
Donāt worry about making it perfect, focus on being clear, authentic, and confident. Weāre excited to meet you!
Send all materials to mcash@360clean.com And tshaw@360clean.com with the subject line: āDirector Of Operations ā [Your Name]ā.
Who We Are
We are a family-owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long-term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you.