Director of Operations

The Director of Operations contributes to the continued success and growth of Eagle Flexible Packaging (“Eagle”) by leading manufacturing operations at Eagle’s Wisconsin facilities, including printing, converting, warehousing, maintenance, and related support functions. This position provides strategic and day-to-day leadership for all Wisconsin operations and plays a key role in scaling the business through facility expansion, workforce development, operational excellence, and continuous improvement initiatives. As a senior leader, the Director is responsible for ensuring safe, efficient, and profitable operations while maintaining Eagle’s commitment to quality, customer service, innovation, food safety, and employee development. This position will lead efforts related to the successful startup, integration, and optimization of a new Wisconsin facility and will help establish the infrastructure, talent, and processes necessary to support continued growth. This is primarily a first shift position with responsibility for supervising leaders and employees who work across multiple shifts in a 24 hour manufacturing environment. Accordingly, flexibility in scheduling is required to effectively support operations and develop team members across all shifts . Primary Duties and Responsibilities: Provide strategic leadership and oversight for all Wisconsin manufacturing operations, including flexographic printing, converting, finishing, warehousing, maintenance, and materials management. Establish clear performance expectations, operational metrics, and accountability standards for supervisors and managers. Develop front-line leaders through regular coaching, mentoring, performance feedback, and leadership development initiatives while fostering a culture of ownership, urgency, accountability, and continuous improvement. Ensure supervisors actively manage daily operations, workforce performance, attendance, quality compliance, and production results rather than relying on reactive problem-solving. Lead the operational growth and expansion of Eagle’s Wisconsin footprint, including planning, staffing, equipment implementation, process development, and facility startup activities associated with new building projects. Develop and execute short- and long-term operational strategies aligned with company growth objectives, production capacity requirements, customer expectations, and profitability goals. Partner with executive leadership to develop capital investment plans, evaluate equipment and technology opportunities, and support business growth initiatives. Drive operational excellence through continuous improvement efforts focused on safety, quality, throughput, waste reduction, labor utilization, and equipment effectiveness. Create a culture in which quality is owned at every level of the operation and is incorporated into daily decision-making, training, production practices, and performance expectations. Partner closely with Quality and Production leadership to identify recurring quality concerns, establish corrective and preventive actions, and drive sustainable improvements that reduce customer complaints, internal defects, rework, and material waste. Ensure operational leaders utilize data, metrics, and root-cause analysis to proactively address quality and production issues before they impact customers. Analyze production, quality, labor, and financial performance metrics and implement corrective actions to improve operational results. Hold department leaders accountable for achieving established goals related to safety, quality, productivity, labor efficiency, on-time delivery, employee retention, and customer satisfaction through regular performance reviews and operational scorecards. Lead and develop production, maintenance, quality, and warehouse leaders to build a high-performing and accountable leadership team. Conduct regular performance discussions and annual performance evaluations for direc…

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