Director of Operations

Be real. Or adventurous. Or both. At Naturally Homegrown Foods, we craft great tasting natural snacks that inspire people to go beyond. As our company has grown, so have our product lines… yet our passion for quality has never wavered. We need team members who share our passion for high quality, all natural, and adventurous snacks. We offer a competitive salary and every position at Naturally Homegrown Foods comes with benefits, including extended health and dental coverage, RRSP matching, Employee Assistance Program (EAP) and, of course, chips! The 5 words that best describe us are: Natural Adventurous Authentic Trustworthy Energetic Witty We know that’s six, but we also like to push limits and go beyond expectations. We’re independently owned & operated… and proudly Canadian to boot. Overview of Position Reporting to the President, The Director of Operations is responsible for providing strategic and operational leadership across the Company's manufacturing, production, supply chain, warehouse, and quality assurance functions. This role is accountable for ensuring the organization operates safely, efficiently, consistently, and profitably while maintaining the highest standards of product quality, customer service, regulatory compliance, and operational performance. The Director of Operations works closely with the Executive Leadership Team, Sales, Finance, HR, Marketing, and other departments to translate business objectives into effective operational strategies and measurable results. Your Mission Key Responsibilities Operational Leadership Lead all manufacturing, production, facilities, planning, supply chain, and operational activities. Make certain the company’s day-to-day operation activities run smoothly and efficiently. Develop and execute operational strategies aligned with business growth objectives. Ensure production plans meet customer demand while optimizing labour, equipment, inventory, and capacity. Monitor operational KPIs including quality, productivity, yield, service, cost, inventory, and safety. Support commercialization activities and new product introductions. Other duties as assigned. Leadership & Culture Coach, mentor, and develop a team of operational leaders. Foster a culture of accountability, collaboration, safety, and continuous improvement. Lead succession planning, workforce development, and performance management. Partner with Human Resources on recruitment and organizational development initiatives. Operational Excellence Drive Lean Manufacturing and continuous improvement initiatives. Improve productivity, efficiency, inventory management, and production planning. Manage operational budgets, forecasts, and weekly/monthly performance reporting. Lead capital projects, facility improvements, automation initiatives, and process optimization. Develop long term materials supply strategy Implement systems and technologies that improve operational visibility and decision-making. Quality & Regulatory Compliance Ensure compliance with all regulatory and quality requirements. Partner closely with Quality Assurance to maintain audit readiness and support internal and external inspections. Promote a quality-first culture across all operational functions. Cross-Functional Collaboration Work closely with department Leadership in Commercial, Finance, Procurement, Supply Chain, Maintenance and Quality Support best-in-class customer service levels through operational execution of inventory/demand planning and fulfillment strategies. Analyzes revenue, profit, and cash flow opportunities for the business and recommends actions to maximize efficiencies and operational partnerships with other departments. Identify operational risks and develop mitigation strategies to support business continuity. What You Bring: Bachelor’s degree in business administration, Operations Management, Supply Chain Management, Engineering, Manufacturing, or a related field preferred. MBA, master&rs…

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