Director of Logistics

Position Overview The Director of Logistics is responsible for leading the end-to-end execution of the company's logistics network, with direct oversight of both the Logistics and NVOCC teams. This role ensures the reliable, efficient, and compliant movement of freight across rail, drayage, and ocean channels, from initial booking through final delivery. Serving as the logistical backbone of the commercial organization, the Director of Logistics works in close partnership with senior commercial leadership to ensure customer commitments are executed with consistency, speed, and quality. This role translates commercial demand into actionable logistics and export plans while coordinating closely with senior operations leadership to ensure alignment between logistics execution and on-the-ground terminal operational performance. Reporting to a senior operations executive, this position is focused on operational excellence, network coordination, and continuous improvement, ensuring that logistics and NVOCC execution support customer success, terminal performance, and scalable growth across the network. Essential Responsibilities Lead the end-to-end execution of all logistics and NVOCC operations, ensuring accurate booking, documentation, coordination, and movement of freight across the network. Embody and champion core company values around safety, efficiency, adaptability, reliability, and service. Translate commercial demand into executable logistics and export plans, aligning capacity, equipment availability, and service levels with customer commitments. Partner closely with senior leadership to ensure seamless alignment between customer expectations and operational delivery. Work in close alignment with operations leadership to ensure logistics plans are executable at the terminal level, supporting throughput, labor planning, and service consistency. Manage relationships with railroads, ocean carriers, and drayage providers to ensure service reliability, equipment availability, and network alignment. Oversee day-to-day shipment execution, including scheduling, routing, equipment allocation, and issue resolution across all modes. Own the NVOCC function, ensuring accurate and timely booking, documentation, vessel coordination, and compliance with all export requirements. Monitor logistics and NVOCC performance metrics (on-time performance, dwell time, demurrage, detention, cost per move, documentation accuracy) and drive corrective actions to improve outcomes. Identify and resolve operational bottlenecks impacting throughput, service consistency, and customer experience across logistics, NVOCC, and terminal interfaces. Ensure seamless coordination across booking, documentation, and physical movement of freight, eliminating gaps between commercial commitments, logistics planning, and terminal execution. Lead and develop the Logistics and NVOCC teams, establishing clear roles, accountability, and performance expectations. Ability to periodically travel to company sites and industry-related conferences. Drive continuous improvement, cost control, and risk management initiatives across logistics and export operations, including compliance with all applicable transportation and trade requirements. Education and Experience Qualifications Bachelor's degree required; preferred in Supply Chain, Logistics, Business, or a related field 5-8+ years of direct leadership experience in logistics, intermodal, or supply chain operations Strong experience with rail, drayage, and/or ocean freight coordination Proven ability to manage day-to-day logistics execution in a multi-site or network environment Experience working cross-functionally with commercial, operations, and finance teams Demonstrated ability to lead teams and drive accountability in an operational setting Strong analytical and problem-solving skills with a focus on execution and results Ability to operate in a fast-paced, dynamic environment with competing priorities

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