Director of Fleet Operations - Central Region

Pay Range: $90K - $105K - Plus, Bonus Opportunity
Join the MH Equipment Team, where our focus and culture are centered on our beliefs that all people matter and are due honor and respect, passion inspires others and enriches lives. and purpose unites us in serving our customers and community.
About MH Equipment:
As a leader in material handling, with 40 locations across 14 states, we sell, rent
...
, and service high-quality and affordable material handling equipment for varying applications and budgets.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.
Amazing Culture, Thriving Company, Terrific Opportunity.
For more information on who we are and what we do, please visit our website at www.mhequipment.com.
Job Summary: The Director of Operations provides high-level strategic vision, leadership, direction and operational support for the Central Region, Illinois Branches (East Peoria, Decatur, Ottawa), while driving disciplined execution of that vision across the locations. Operations focus is Service, Parts and Rental, and also includes assistance and interface with Sales functions and other business groups as appropriate.
Job Responsibilities:
• Provide Leadership and Direction by embracing the Company Vision, Mission and Values.
• Utilize Power BI dashboards, BI reports, and other available tools to analyze performance trends, identify gaps, and proactively manage operational and financial performance.
• Maintain a positive working relationship with Company leadership and cross-functional teams to ensure alignment and execution of corporate & regional initiatives.
• Work closely with Regional VP to develop and execute regional and branch-level strategies and operating plans using available ERP data, and BI dashboard insights.
• Assist with developing and executing branch annual operating plans.
• Establish the branch organization and structure, including headcount, additions, replacement, reductions, changes, costs, etc.
• Communicate operational performance, KPI trends, and strategic updates regularly using BI dashboards and structured reporting tools.
• Hold branch and departmental managers accountable for annual operating budget achievement and return on sales.
• Monitor key performance indicators including revenue, AR aging, inventory turns, WIP over 30 days, labor utilization, effective labor rate, warranty recovery, and freight/transportation costs.
• Complete timely performance evaluations for direct reporting managers, and ensure managers do the same for their branches.
• Partner closely with Sales leadership to align operational capacity and execution with sales strategy, activity, and customer commitments.
• Support managers in personnel-related decisions including coaching, hiring, disciplinary actions, terminations, and development planning.
• Interface with customers, vendors, and factory representatives to maintain strong relationships, in coordination with Sales to ensure alignment.
• Assist and support customer opportunities that will grow the business.
• Promote safety at your branches and audit safety processes and procedures with them.
• Drive training and development programs for managers and technicians to meet HYMH requirements, leveraging performance data and skill gap analysis derived from available tools.
• Communicate information of interest with your managers and employees on a regular basis.
• Pursue ongoing professional development, particularly in data-driven leadership, operational excellence, and systems-based management.
• Other duties and projects as appropriate.
Job Requirements:
• Proven leadership experience in multi-site operations, with accountability for financial and operational results.
• Strong business acumen with the ability to translate data into action through proven analytical, problem-solving, and decision-making skills.
• Primary core value is integrity with

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