Director of Fleet Maintenance

Job Title: Director of Fleet Maintenance Division: Operations Department: Fleet Maintenance Work Location: Agency-wide; Nestor Facility (130 Nestor Street) and Myatt Facility (430 Myatt Drive) Reports to: Deputy Chief Operating Officer, Assets & Infrastructure Supervises: Senior Fleet Manager (direct); all Fleet Maintenance staff through the management chain Effective Date: 10/02/2026 Purpose The Director of Fleet Maintenance is accountable for the performance, direction, and compliance of the agency's fleet maintenance functions: the maintenance, repairs, and availability of all revenue vehicles, non-revenue and support vehicles, and shop equipment across multiple facilities. The agency is in a state of growth, currently operating nearly 24/7-hour operations and will be 24/7 within the next 1-2 years of this posting. The director establishes the staffing plans, maintenance processes, leadership coverage, shift handoffs, and escalation procedures necessary to support safe and reliable service across all operating periods. This includes ensuring timely response to vehicle failures, clear decision-making authority during overnight and weekend operations, and contingency plans for fleet shortages, severe weather, and other disruptions. The Director sets strategy, policy, standards, and budget. The Senior Fleet Manager and Fleet Managers carry them out. This position is the department's senior voice to executive leadership, the Federal Transit Administration (FTA), ATU Local 1235, and vehicle manufacturers. Job Functions Strategy, Policy and Standards Sets the multi-year direction and annual goals for Fleet Maintenance and aligns them with the agency service plan and capital program. Approves the Fleet Maintenance Plan, department policies, standard operating procedures, and maintenance standards that apply at both facilities. Establishes annual performance targets for the department and each facility with the Senior Fleet Manager and holds the management team accountable for results. Recommends the department organization, position structure, and delegation of authority, and implements approved changes within delegated authority. Ensures maintenance capacity, staffing, equipment, and vehicle availability to support scheduled and planned service expansions, directs recovery plans when fleet availability threatens service delivery. Establishes repair quality assurance standards and directs root cause analysis and corrective action for recurring defects, repeat repairs, and road calls. Fleet Planning, Specifications and Capital Leads the fleet replacement and expansion plan, including fleet size, mix, propulsion technology, and replacement timing against FTA useful life benchmarks. Develops vehicle specifications for all revenue and non-revenue rolling stock and works with manufacturers on engineering design to improve reliability, safety, and customer experience. Exercises vehicle acceptance authority as delegated by the agency, on the commissioning findings presented by the Senior Fleet Manager. Prioritizes and submits the department's capital requests for shop equipment, bays, fueling, washing, and supporting infrastructure in coordination with other Maintenance leadership. Recommends vehicle disposition and changes to the contingency fleet, implements approved actions within delegated authority, and coordinated required approvals with Grants department and agency leadership. Budget and Financial Control Develops, defends, and is accountable for the department's operating and capital budgets. Approves expenditures within delegated authority and reviews cost/benefit analysis for major decisions, including rebuild-versus-replace and in-house-versus-vendor Reports maintenance cost per revenue mile and budget variances to the Deputy COO and senior leadership Oversees maintenance contracts and vendor performance with Procurement and Materials Management. Ensures department purchases comply with agency procurement policies, purchasing …

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