Director of Facilities Operations

Director of Facilities & Operations Building Environments. Supporting Lives. Leading with Purpose. At Richmond Community Services (RCS), everything we do is rooted in creating opportunities for people with developmental disabilities to live full, meaningful lives with dignity, comfort, and respect. The environments in which people live and work are an important part of that commitment. We are seeking an accomplished, strategic Director of Facilities to lead an integrated operational portfolio spanning Housekeeping, Laundry, Maintenance, Transportation, and Purchasing across our multi-location organization. This is a high-impact leadership opportunity and a key member of the Senior Management Team. The Director will bring together people, resources, facilities, and financial strategy to ensure these essential functions operate efficiently, consistently, and with a focus on quality. We are looking for more than a traditional facilities manager. We want a business-minded leader who can balance long-term planning with day-to-day execution, develop strong management teams, oversee complex projects, manage significant budgets, optimize workforce resources, negotiate contracts, and drive measurable operational improvements. The ideal candidate brings an executive mindset, sound financial judgment, and the ability to translate organizational priorities into meaningful results. Key Areas of Responsibility Integrated Facilities & Operational Leadership Provide strategic oversight of Housekeeping, Laundry, Maintenance, Transportation, and Purchasing. Establish consistent operating standards, performance expectations, and accountability across all functions and locations. Evaluate service delivery, identify inefficiencies, and implement sustainable improvements. Financial Management & Procurement Develop and manage operating budgets, capital expenditures, forecasts, and financial reporting. Apply job costing, cost analysis, and labor productivity measures to strengthen financial performance. Lead purchasing strategies, competitive bidding, vendor selection, contract negotiations, and inventory management. Identify opportunities to improve purchasing power, control costs, and maximize organizational resources. Capital Projects & Infrastructure Direct capital improvements, renovations, equipment replacement, preventive maintenance, and long-term infrastructure planning. Manage projects from scope development and budgeting through procurement, execution, and completion. Oversee contractors, vendors, timelines, quality, and project expenditures. Workforce Planning & Leadership Lead and develop managers, supervisors, and frontline teams across all functional areas. Evaluate staffing models, workforce capacity, scheduling, and resource allocation across multiple locations. Establish performance measures, productivity expectations, and management accountability. Build a culture of ownership, responsiveness, collaboration, and continuous improvement. Compliance, Safety & Risk Management Maintain oversight of facilities-related regulatory requirements, inspections, safety standards, and corrective action plans. Ensure appropriate operational controls, documentation, fleet management, and emergency preparedness. Proactively identify risks and develop solutions that support safe, reliable, uninterrupted operations. What You Bring Bachelor's degree in Business Administration, Facilities Management, Operations Management, Construction Management, Engineering, or a related field required. 7–10 years of progressive leadership experience in facilities, operations, property management, or a related discipline; 5 years of people management experience. Demonstrated experience managing multiple operational functions across geographically dispersed locations. Strong financial acumen, including budgeting, forecasting, job costing, cost controls, and resource allocation. Significant experience with capital projects, procurement, vendor management, and con…

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