Director of Customs Compliance

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands , we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive (DEI) place to work. About The Job The Director of Customs Compliance leads Tailored Brands’ enterprise Import Compliance function as the accountable Supply Chain leader for customs compliance, broker governance, duty optimization, and audit readiness. This role elevates Import Compliance from a transactional customs activity to a strategic supply-chain capability, establishing the policies, controls, systems, reporting, and cross-functional operating model needed for compliant, efficient import activity. The Director partners with Sourcing, Product Development, Transportation, Distribution, Finance, Accounting, Legal, Corporate Responsibility, IT, and external trade partners to manage regulatory risk, improve landed-cost outcomes, and build a defensible end-to-end import process. What You’ll Do | Key Accountabilities Program leadership & team development Lead and continuously improve the enterprise Import Compliance program — policy ownership, controls, governance forums, risk assessment, escalation, remediation, and executive reporting. Set the annual roadmap and clarify ownership across Classification, Trade Programs, and Import Operations. Build, lead, and develop the Import Compliance team (Import Compliance; Vendor Compliance Analyst teams) and coordinate the broader execution of classification, valuation, broker management, analytics, and documentation through internal and external partners. Establish role clarity, training, succession coverage, and consistent work instructions. Customs brokers & external advisors Own broker/advisor governance: selection, scope, service levels, entry-quality standards, escalation, scorecards, business reviews, corrective actions, and continuity planning. Ensure consistent instructions for entry documentation, post-entry corrections, protests, valuation support, and record retention. Classification, valuation, origin & entry controls Establish centralized governance for HTS classification, customs valuation, country of origin, duties/fees, and vendor onboarding; implement controls that preserve approved classifications across product creation, sourcing, and entry workflows. Direct periodic validation of high-risk classifications and valuation considerations (assists, royalties, related-party pricing). Establish a formal origin/traceability program capturing supplier certifications and FTA documentation from raw material through finished product. Importer-of-record governance Own importer-of-record governance across legal entities — entity onboarding, importer data, powers of attorney, ACE/CARM portal access, and recordkeeping. Coordinate with Sourcing, Legal, Finance, Tax, and Logistics on entity changes and notifications. Partner with Risk Management to ensure each importer’s continuous surety bond is maintained at ≥10% of total duties, taxes, and fees paid over a trailing 12 months. Cross-functional operating model Serve as the enterprise governance partner for Sourcing, Product Development, Transportation, Logistics, Distribution, Finance, Legal, Corporate Responsibility, and Technology on decisions affecting import compliance or trade risk. Participate in Product Development cycles on country of origin, FTA impacts, HTS changes, and tariff/duty/royalty impact; embed compliance checkpoints early in sourcing, PO issuance, and routing decisions rather than relying solely on shipment-level revi…

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