Director, Logistics Operations Management, Logistics Operations

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Regional Director, Logistics Operations (RDLO) is the single point of accountability for safe, compliant, and cost-effective end-to-end logistics execution across one of Mondelēz International’s five US regions (Northeast, Southeast, Great Lakes, Mountain South, Pacific Mountain). Reporting to the Senior Director, Logistics & Distribution, the RDLO leads the region’s company-operated Direct Store Delivery (DSD) branches, hub RDC and cross-dock flows, private fleet, and third-party logistics (3PL) partners, covering warehouse, transportation, and delivery operations. The role owns the regional operating budget and cost-per-case performance, safety and DOT compliance, customer service, and labor relations, and translates US Logistics strategy into consistent, standardized execution at every site. This is a critical leadership role with geographically dispersed teams; the incumbent is based in the assigned region and travels up to 50%. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.) : Safety & DOT Compliance Leadership: Own a safety-first culture across all regional sites and fleet. Drive reduction in TRIR/lost-time injuries and preventable vehicle accidents; ensure full compliance with OSHA and DOT/FMCSA requirements (Hours of Service/ELD, driver qualification files, CSA scores, drug and alcohol program). Use video telematics and HOS violation trends to drive driver coaching and root-cause corrective action. Food Safety, Quality & Food Defense: Ensure adherence to food safety, quality, and food defense requirements (e.g., FDA, FSMA Sanitary Transportation, Mondelēz quality standards) across warehouse, transport, and delivery, maintaining audit readiness at every site. Regional Operations Execution: Lead daily warehouse (receiving, picking, loading) and delivery operations to plan, delivering a consistent service level while adapting to changing customer and volume demands. Deploy and sustain standard work, the Daily Management System (DMS), and national programs and tools, ensuring sufficient operational capacity to meet business needs, including peak and promotional periods. P&L, Budget & Cost-to-Serve: Own the regional operating budget across labor, fleet, facility, and 3PL spend, including annual budget (AC) and forecast cycles. Deliver cost-per-case targets through productivity (cases per hour, stops and cases per route), overtime, route optimization, and fleet cost-per-mile management, ensuring best-in-class financial controls and governance are in place. Customer Service & Commercial Partnership: Deliver on-time, in-full store-level service. Drive down shortages, damages, customer claims and deductions through root-cause analysis. Partner with Sales, Customer Service, and Planning to support key accounts, new item launches, and promotional execution. Fleet & Asset Management: Manage private fleet and material handling assets for utilization, uptime, maintenance compliance, and lifecycle cost; maintain facility condition and develop CAPEX proposals for equipment, facility, and technology needs. Labor Relations & Workforce Planning: Lead in union and non-union environments: administer collective bargaining agreements, resolve grievances, and support contract negotiations. Own regional workforce planning, driver and warehouse recruiting, retention, and turnover reduction. 3PL & Service Provider Governance: Select, manage, and develop long-term relationships with regional 3PL and service providers. Govern performance through contract compliance, controllable-metric scorecards, and Quarterly Business Reviews; negotiate amendments and drive corrective action plans. Continuous Improvement, Projects & Sustainability: Lead Lean/…

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