Director, Logistics Operations

Work Flexibility: Onsite Position Summary The Director, CDC 1 Operations provides strategic and operational leadership for CDC 1. The role is accountable for safe, compliant, reliable, and cost-effective inbound, warehousing, value-added services, inventory management, order fulfillment, and outbound distribution. The Director leads internal teams and third-party logistics providers, drives continuous improvement and cost reduction, and develops capacity and investment plans to support future growth and customer needs. Essential Duties and Responsibilities Operational Leadership · Lead end-to-end CDC 1 operations, including receiving, storage, replenishment, picking, packing, value-added services, and shipping. · Ensure inbound and outbound operations meet safety, quality, service, accuracy, and delivery expectations. · Identify constraints, manage escalations, and maintain effective routines for peak periods, launches, and disruptions. Third-Party Logistics Management · Manage 3PL relationships, service-level expectations, performance scorecards, and escalation processes. · Hold providers accountable for safety, quality, delivery, cost, staffing, productivity, and contractual commitments. · Partner with Procurement, Finance, Quality, and Legal on commercial reviews, corrective actions, and improvement plans. Value-Added Services · Oversee applicable labeling, packaging, kitting, configuration, inspection, rework, and other product-specific services. · Ensure services are properly planned, staffed, documented, and executed to approved quality and work-instruction requirements. · Evaluate new requests and improve capacity, cost, quality, and turnaround time. Cost, Productivity, and Budget Management · Develop and manage the operating budget, forecasts, financial controls, and cost-reduction commitments. · Improve labor, space, equipment, packaging, transportation, and 3PL productivity without compromising safety, quality, or service. · Prepare business cases for capital, automation, technology, and facility investments. Strategic Planning and Growth · Develop multi-year capacity and operating plans based on volume, product mix, inventory, acquisitions, and business growth. · Assess labor, storage, dock, equipment, technology, and throughput requirements and maintain a prioritized improvement roadmap. · Develop contingency and business-continuity plans for operational, facility, technology, labor, and transportation risks. Safety, Quality, Inventory, and Compliance · Ensure compliance with applicable company policies, quality-system requirements, work instructions, trade requirements, and regulatory obligations. · Maintain effective inventory accuracy, traceability, cycle-counting, discrepancy-resolution, and product-handling controls. · Partner with Safety and Quality teams on audits, investigations, corrective actions, and risk reduction. Continuous Improvement and Technology · Use data, root-cause analysis, Lean principles, standard work, and performance metrics to improve flow and eliminate waste. · Sponsor improvements to safety, quality, service, productivity, inventory accuracy, storage density, and customer experience. · Ensure warehouse systems, reporting, automation, and material-handling solutions support scalable operations. People Leadership and Communication · Build, coach, and develop a high-performing CDC leadership team with clear accountability and succession plans. · Ensure appropriate staffing, training, cross-training, engagement, and workforce planning. · Communicate performance, priorities, risks, and recovery plans to senior leaders and cross-functional partners. Education and Experience · Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, Engineering, or a related field required; master's degree preferred. · Ten or more years of progressive leadership experience in warehousing, distribution, supply chain, logistics, or related operations. · Demonstrated experience lead…

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