Director, Global Technology - Core

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 350+ locations worldwide across 60+ countries Fortune 500 Globally unified systems Job Description Why This Role Matters Core is the foundation the rest of Expeditors builds on: the servers, networks, databases, cloud landing zones, collaboration platforms, messaging systems, endpoints, and delivery pipelines that every other technology team and employee depends on. The governing principle is not negotiable: protect the enterprise and accelerate value delivery. As Director, Core, you will lead a global organization through its transition from administration to engineering, from centralized decisions to distributed ownership, and from technology-shaped estates to products with named customers and measurable outcomes. Success is measured not only by keeping the lights on, but by how far you advance that transformation while maintaining operational excellence. Team and Technology You will lead approximately 140 people across Corporate Headquarters, Spokane, and the Global Capability Center in Chennai through Senior Managers, Technical Product Managers, and Architects. The organization spans Private and Public Cloud Infrastructure, Developer Experience, User and Endpoint Systems, and data center facilities. Core delivers hybrid multi-cloud management, developer experience, core back-office enablement, and workplace and endpoint experience products. You will partner closely with Cybersecurity, Geographic Global Technology, Site Reliability Engineering, Technical Product Management, Architects, procurement, vendor management, and Legal while overseeing infrastructure, cloud, licensing, and technology provider relationships. What Success Looks Like Every capability can name its customers, expected outcomes, and meaningful measures. The domain is presented through data-driven roadmaps, commitments, and operational health. Infrastructure as Code adoption expands while manual production work is materially reduced. Reliability practices and Cybersecurity controls are delivered through shared metrics and engineering practices. Leadership bench strength, technical leadership, and strategic partnerships continue to deepen globally. Key Areas of Impact Coaching for Growth Coach against the career grid, run skip-level feedback, and calibrate expectations with peer Directors so that standards are consistently applied across locations. Develop managers, architects, and engineers while building succession plans and leadership growth across the global organization. Delivering on Commitments Own organizational commitments, lead capacity planning, manage departmental budgets across capital and operating expenditure, and ensure investments deliver measurable value. Prioritize freight-impacting work, manage operational and delivery risk, and maintain accountability for roadmap execution, operational health, and sustainable delivery. Hiring and Retaining Excellence Fill critical leadership positions, strengthen product management and engineering capability, and hire leaders who combine domain expertise with software development experience. Build a culture grounded in respect, trust, support, succession planning, and long-term organizational capability. Technical Depth and Delivery Lead the transition toward Infrastructure as Code, automation, and pipeline-based delivery while establishing standards for reproducible environments and operational excellence. Be accountable for technical decisions across the organization and champion AI-assisted engineering tooling, automation, testing, reliability, and security practices. Architectural Scale Participate in…

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