Director, Fleet Service

For our client, we are seeking a Director, Fleet Service to join the team of a leader in the Information Technology space. This leader will oversee a global field service organization that supports complex autonomous systems in demanding operational environments. The role is centered on driving 24/7 mission success, building strong cross-functional alignment, and ensuring field operations scale effectively across international deployments. This position will also shape technician development, strengthen incident response, and create feedback loops that improve future system design and operational performance. Location: Alameda, CA - US based candidates only, no visa sponsorship available Compensation: $210,000 – $247,000 annually Responsibilities Lead and manage a global team of field personnel to support 24/7 mission success and incident response Serve as the primary liaison between field operations and internal partners, including Engineering and Logistics Oversee resource allocation and strategically schedule personnel for international deployments Design technician development pathways to build leadership within the team Capture field data and establish feedback loops to inform future vehicle design improvements Optimize asset and project management systems for efficient operations Foster a culture of accountability and excellence in support of autonomous systems operations Qualifications Bachelor's or Master's degree in Engineering, such as Mechanical, Electrical, Systems, Robotics, Aerospace, or a related technical discipline 10+ years of operational experience in complex technical services within shipyards, heavy industrial settings, or global maritime environments 5+ years in engineering leadership or lead roles managing support teams for complex hardware or autonomous systems Strong communication skills with the ability to convey technical information to cross-functional partners and executives Experience working in a fast-paced, multi-disciplinary operational environment Benefits Generous PTO and a robust holiday schedule Comprehensive medical, dental, and vision coverage with significant employer contributions Equity grants to share in long-term value creation 401(k) retirement plan with flexible contribution options Annual reimbursement for professional development Relocation assistance for eligible roles Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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