Director, Fleet Product, North America
VisaAbout Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa Commercial Solutions is seeking an experienced Director, Fleet Product, North America to lead regional product strategy and commercialization across fleet, fuel, mobility, and commercial vehicle payments. The role will translate the needs of fleet operators, issuers, fintechs, processors, fuel merchants, acquirers, and technology partners into differentiated product capabilities and growth opportunities. The ideal candidate combines deep U.S. fleet-industry expertise with strong product leadership and understands the shift from traditional fuel cards toward integrated vehicle payments, EV charging, digital credentials, enhanced data, and connected mobility. What You'll Do Own North America fleet product strategy and priorities, partnering with global product teams to translate regional market and client needs into the product roadmap. Manage the end-to-end regional product lifecycle, from market research and business cases through requirements, launch, adoption, performance management, and optimization. Serve as the North America fleet subject matter expert across fleet cards, fuel payments, controls, enhanced data, merchant acceptance, processing, and fleet operations. Shape Fleet Next Gen (2.0) capabilities across transaction controls, enhanced data, APIs, digital credentials, tokenization, fraud mitigation, reporting, EV charging, and emerging vehicle-payment experiences. Build the fleet ecosystem by working with issuers, fleet operators, fintechs, processors, merchants, acquirers, fleet-management companies, EV charging networks, and technology partners. Drive commercialization and go-to-market execution, including positioning, pricing input, pilots, sales enablement, client education, launch planning, and adoption programs. Bring the voice of the market into Visa through client engagement, competitive intelligence, trend analysis, and product-performance insights. Establish and monitor key metrics, including payment volume, revenue, client adoption, merchant enablement, authorization performance, utilization, and operational readiness. Partner across Sales, Technology, Client Services, Operations, Risk, Legal, Compliance, Marketing, and regional and global product teams. What Success Looks Like You will establish a clear North America fleet product strategy, bring a strong voice of the customer into the global roadmap, accelerate priority launches and partnerships, and help position Visa as a compelling alternative to traditional closed-loop fleet solutions by combining specialized fleet controls and data with broader acceptance and commercial-payment capabilities. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications 10+ years of relevant experience in fleet, mobility, fuel payments, commercial payments, product management, or transaction processing, including significant product leadership experience. Experience with a leading fleet card, fleet management, fuel payments, processor, mobility, or commercial-payments provider. Experience with EV charging, connected vehicles, telematics, APIs, tokenization, embedded payments, digital fleet solutions and open loop payments Experience developing products that combine fleet-specific c…