Director, Fleet Maintenance
Coast Mountain Bus CompanyMarketing Statement As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada. At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region. We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride. Responsibilities PRIMARY PURPOSE As a senior member of CMBC’s Maintenance Division, directs the revenue bus fleet, (diesel, CNG, hybrid, electric trolley buses, battery electric buses, and community shuttles) and non-revenue vehicle repairs and maintenance to provide a sufficient number of safe, regulation compliant and roadworthy vehicles to meet daily system service requirements. KEY ACCOUNTABILITIES Directs short and long-term strategic planning for fleet maintenance and servicing, includes development and oversight of all service plans and related operating and capital budgets. Feeds into CMBC and TransLink long-term vehicle and facility strategic and financial planning. Manages relationships with stakeholders and senior management across the enterprise to ensure corporate alignment and that quality and service measures are optimized. Provides strategic leadership and directs the work of the Fleet Maintenance department through appropriate managers and assistant managers with responsibility for the selection, training, motivation and performance management of staff and the maintenance of safe work practices. Manages internal relationships to resolve issues of significant impact. Develops and maintains departmental succession plans. Directs the development of maintenance, servicing and repair practices, processes, procedures and policy appropriate for vehicle usage and operational conditions and ensures compliance at shops. Approves acquisition of new technology. Liaises with other Directors to ensure the timely, safe and reliable availability of revenue and non-revenue vehicles for service. Also works with Senior Management to develop the appropriate people and vehicle policy/decisions to deal with a multitude of operational and technical issues. Directs the development of performance standards, productivity measures and key performance indicators relating to maintenance, repair, testing of new equipment, performance, productivity, attendance, etc; Initiates special studies in respect to condition of the fleet, operating costs, equipment changes, productivity, employee performance, etc. Develops QA measures for all projects. Manages, develops and coaches reporting managers, and oversees all people management for approximately 850 union and exempt staff at various garage locations throughout the Lower Mainland. Qualifications EDUCATION & EXPERIENCE: The requirements for this job are acquired through a Professional Engineer designation in mechanical/electrical engineering or red seal certification as a journeyperson in the transport/heavy duty vehicle maintenance trades. Ten (10) years’ experience in progressively responsible supervisory and management positions relating to commercial vehicle mechanics and electrical systems. Such experience will include direction of a large, unionized work force, with responsibility for the maintenance and servicing of an extensive fleet of vehicles where safety and cost control are major considerations. OTHER REQUIREMENTS: Demonstrated strengths in problem solving, communication, teamw…