Director, Distribution Center Operations
McKessonMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. About the Role McKesson is seeking a Director, Distribution Center Operations to provide strategic and operational leadership for a pharmaceutical distribution center supporting McKesson Specialized Distribution (MSD). This leader will have overall accountability for distribution center performance, including customer service, operational execution, inventory accuracy, financial performance, regulatory compliance, safety, quality, and people leadership . The Director will lead cross-functional initiatives, drive continuous improvement, develop leaders, and ensure operations meet customer commitments and applicable Health Canada and Good Manufacturing Practices (GMP) requirements. This role is ideal for an experienced pharmaceutical distribution, 3PL, supply chain, or logistics leader who can balance customer expectations, regulatory requirements, employee engagement, and business performance. What You’ll Do Provide overall leadership and accountability for distribution center operations , customers, financial performance, inventory, safety, quality, and service. Develop and execute operational strategies that improve service levels, productivity, cost, capacity, and operational efficiency . Establish and monitor KPIs and SLAs to ensure performance meets customer and manufacturer agreements. Develop and manage the distribution center budget and identify opportunities to control costs and increase operational efficiency. Lead inventory management and analysis to drive high levels of inventory accuracy and control . Ensure compliance with applicable Health Canada regulations, GMP requirements, security, health and safety, environmental, and quality standards . Ensure SOPs accurately reflect operations and customer requirements across 3PL, consignment, and wholesale distribution models . Oversee business continuity planning, testing, training, and ongoing readiness. Lead and develop managers and their teams through coaching, performance management, succession planning, cross-training, and professional development. Champion a culture of continuous improvement, accountability, employee engagement, safety, and operational excellence . Build strong relationships with customers and cross-functional partners and anticipate changing customer and business requirements. Partner across functions on strategic initiatives and responses to RFI, RFP, RFT, and RFQ opportunities. Identify opportunities to leverage warehouse and logistics technology to improve operational performance. Oversee import/export brokerage relationships and processes. Basic Requirements Degree or equivalent experience. 12+ years of professional experience, including 4+ years of management experience. Demonstrated experience leading distribution center, warehouse, supply chain, logistics, or 3PL operations . Management experience leading operational teams and/or leaders. Experience with budget management, operating costs, inventory management, and operational KPIs . Experience operating in a regulated distribution environment . Preferred Skills/Experience Pharmaceutical, healthcare, or life sciences distribution experience. Experience with Health Canada requirements and GMP/GDP within pharmaceutical warehousing, transportation, or distribution. Knowledge of 3PL, consignment, and wholesale distribution models . Experience with transportation, logistics s…