Dir Warehouse System Operations

Overview Director, Warehouse System Operations The Director, Warehouse Systems Operations provides strategic and operational leadership for the Technology Integration & Distribution Center’s warehouse systems environment, including Warehouse Management System (WMS), Warehouse Execution System (WES/WEI), Warehouse Control System (WCS), and related material flow technologies. In this role, you will help ensure warehouse systems support reliable daily operations while continuously improving system performance, inventory accuracy, operational efficiency, and customer experience. You will lead the Warehouse Systems Operations team responsible for system administration, configuration, production support, issue resolution, change management, enhancements, reporting, training, and system stability. This position works closely with Operations, IT, Engineering, Automation, and other cross-functional partners to help warehouse technology enable accurate, efficient, and scalable execution across receiving, inventory management, production, integration services, kitting, ATC, shipping, and reverse logistics. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days. Responsibilities Warehouse Systems Leadership Lead and support core warehouse systems operations, including user administration, configuration, business rules, reporting, production support, performance monitoring, and system availability. Help ensure systems consistently support business needs, maintain strong uptime, and contribute to operational excellence across the warehouse. Daily Operations Management Oversee daily system operations, including production monitoring, queue management, exception handling, inventory transactions, order processing, troubleshooting, user support, shift readiness, and system health validation. Coordinate response during production incidents to help restore normal operations, reduce disruption, and support internal and external customers. Warehouse Systems Administration Oversee system administration and configuration, including user security, roles and permissions, workflow configuration, business rules, location management, inventory parameters, task management, RF and mobile applications, label printing, interface monitoring, batch processing, and dashboards. Maintain system integrity, governance, and standardized processes across warehouse functions. Operational Excellence Lead continuous improvement initiatives that may increase productivity, improve inventory accuracy, enhance system utilization, reduce order cycle time, improve labor effici…

View the full posting and apply