Dining Room Manager

Job Details About Somssi: Somssi is a restaurant in Greenwich Village, opened in June of 2026. Developed in partnership with NA:EUN Hospitality, Somssi offers an approachable, neobistro-style menu of shareable plates, drawing from Asian and European ingredients, techniques, and immigrant nostalgia. The experience is complemented by a thoughtful beverage program, featuring a well-traveled wine list, sake, and playful “little beverages.” Designed as a place of gathering, Somssi is warm, lively, and generous—where hospitality is rooted in genuine care, and both guests and team members feel a sense of belonging. We’re looking for team members who are curious, committed to learning, and grounded in genuine hospitality—those who take pride in their craft and contribute to a collaborative, thoughtful team environment. Job Description: The Dining Room Manager at Somssi works closely with the GM and the Managing Partner to uphold the restaurant's standards of hospitality, service, and daily operations. This role is responsible for leading the front-of-house team through exceptional floor presence, thoughtful coaching, and genuine hospitality while ensuring every guest receives a warm, memorable experience. The Dining Room Manager oversees daily service execution, guest relations, team development, and operational consistency. While the GM/Managing Partner oversees payroll, financial administration, inventory management, HR, and long-term operational planning, the Dining Room Manager provides operational leadership on the floor, supports the continued development of the front-of-house team, and ensures the dining room operates seamlessly each day. This position reports directly to the Somssi Managing Partner and is a full-time, exempt salaried position. Core Responsibilities Service Leadership & Dining Room Operations Lead the dining room during service, setting the tone for hospitality, professionalism, and composure. Lead by example through active floor presence, including touching tables, assisting with food and beverage service, supporting the host stand, and anticipating operational needs throughout service. Serve as the primary liaison between the kitchen and front-of-house teams to ensure clear communication and seamless execution. Conduct daily pre-shift meetings in collaboration with the culinary and beverage teams, communicating menu updates, VIPs, service notes, and operational priorities. Maintain awareness of reservations, pacing, staffing levels, and overall service flow throughout each shift. Provide thoughtful coaching in real time, recognizing successes while addressing opportunities for improvement with professionalism and consistency. Foster a positive, accountable, and collaborative culture throughout the front-of-house team. Hospitality & Guest Relations Champion Somssi's philosophy of genuine, thoughtful hospitality. Build meaningful relationships with repeat guests while maintaining detailed guest notes and preferences within Resy. Handle guest concerns with empathy, professionalism, and sound judgment, escalating to the Managing Partner when appropriate. Follow up with guests after service when necessary to ensure thoughtful recovery and continued relationships. Review guest feedback from Resy, Google, Yelp, and email, identifying trends and opportunities for continued improvement. Celebrate positive guest feedback with the team while coaching opportunities for continued growth. Team Development & Training Lead onboarding and floor training for new front-of-house team members. Maintain and continuously improve Somssi's service manuals, training materials, tech sheets, and front-of-house operating procedures. Partner with the Managing Partner to ensure all training materials accurately reflect current menus, service expectations, and operational standards. Provide consistent daily coaching and mentorship to all front-of-house team members. Observe service and deliver constructive feed…

View the full posting and apply