McInnis & Holloway Funeral Home logo

Digital Operations Coordinator and Corporate Assistant

McInnis & Holloway Funeral Home
Full-time
On-site
Calgary, Alberta, Canada

Digital Operations Coordinator and Corporate Assistant

We are seeking a highly organized, proactive Digital Operations Coordinator & Corporate Assistant to support our leadership team and ensure smooth operations across multiple departments.  This role is ideal for someone who excels in a dynamic environment, can balance recurring tasks with project-based work, and enjoys contributing to a wide range of organizational functions, from tracking and documentation to social media coordination and technology support.

 

What you’ll do

·         Assist in the development and updating of documents, policies and procedures, handbooks

·         Support projects by tracking deadlines by gathering data, updating logs and entering summaries

·         Maintain an updated utilization chart and support scheduling accuracy

·         Collaborating with external partners on website edits, social media planning, content review, and product integration

·         Manage and update website content within a content management system (CMS)

·         Oversee basic digital advertising initiatives, including Facebook and Google Ads

·         Monitor online platforms to ensure content accuracy and brand consistency

·         Coordinate advertising efforts with external organizations

·         Liaise with IT providers to resolve phone, software, and device issues

·         Maintain and update policies, procedures, manuals, and internal FAQs

·         Perform general administrative tasks including minute-taking, annual compliance requirements, resolving discrepancies, organizing documents and digital filing, event support

·         Other duties as required

 

What you’ll bring

·         2-4 years of experience in administrative support, office coordination, or a related role

·         Strong proficiency with Microsoft 365 tools including Planner, Teams, Excel, and SharePoint

·         Experience with Google Workspace – Gmail, Drive, account management

·         Familiarity with web-based marketing, social media, website management

·         Ability to maintain accurate records and manage multiple trackers or spreadsheets

·         Proactively identify issues or improvements and takes ownership and follow-through

·         Ability to manage multiple tasks, deadlines, and priorities with accuracy and consistency

·         Handle sensitive and confidential information with professionalism

·         Excellent communication skills, both oral and written

·         Strong digital literacy

·         Comfortable with evolving responsibilities, ad hoc requests, and supporting special projects

·         Strong work ethic, reliable, punctual, honest, caring, and professional

 

What we offer:

·         Starting wage of $26.00 / hour

·         Monday to Friday, in office position, 8:30am - 4:30pm

·         Day 1/1 Month - Uniform provided including pants, dress shoes, dress shirts

·         Day 1 – Start accumulating paid vacation days on the first day of employment.

·         3 months – Comprehensive Benefit Plan (health, dental, travel, etc.)

·         6 months - Participation in the Quarterly Bonus begins

·         2 years - RSP contributions and 3 weeks’ vacation

·         5 years – Matching TFSA savings plan

 

About Us:

McInnis & Holloway Funeral Homes is an independent, progressive funeral home that embraces new ideas, fresh approaches, and new technology. McInnis & Holloway has ten locations in the community and has been one of Calgary and southern Alberta’s most respected funeral homes since 1903. 

 

Does this sound like a new career direction for you? If you are looking for a caring, compassionate, enjoyable workplace and you have a strong desire to provide customer service in your position, then we would like to hear from you.  

 

Please note: The successful candidate will be required to provide a clear security clearance.

We thank all candidates for their applications but only candidates selected for an interview will be contacted.

 

Please visit our careers page to see more job opportunities.