Diesel Parts Counterperson
ConfidentialBenefits: Training & development Bonus based on performance Competitive salary Free uniforms Paid time off Employee discounts About the Position Tony’s Truck Electric is seeking a highly organized, dependable, and experienced professional to join our fast-paced Truck Repair Shop . Our office serves as the central point of communication between customers, technicians, vendors, and management. The ideal candidate must possess strong organizational and multitasking skills, effectively prioritize responsibilities, maintain accurate inventory records, and ensure smooth daily operations. Ideal Candidate We are looking for a proactive, detail-oriented individual who understands the demands of a busy repair shop environment. The ideal candidate takes initiative, demonstrates strong problem-solving skills, follows through on responsibilities, and can efficiently coordinate customers, technicians, parts, and inventory with minimal supervision. Key Responsibilities Customer Service & Office Operations Greet and assist customers in person and over the phone. Schedule service appointments and manage customer inquiries. Create and update work orders, estimates, and invoices. Provide customers with repair updates and follow-ups. Process payments and maintain accurate records. Parts & Inventory Management Maintain accurate inventory records and stock levels. Track incoming and outgoing parts. Receive, inspect, label, and organize parts. Conduct regular inventory counts and resolve discrepancies. Order parts and communicate with suppliers. Manage purchase orders, returns, and backorders. Ensure parts are properly assigned to work orders. Monitor inventory shortages and replenishment needs. Technician & Shop Coordination Process and track parts requests from technicians. Communicate repair priorities and job updates. Coordinate parts availability to minimize repair delays. Maintain accurate work order information and job statuses. Communicate with management regarding pending repairs and operational needs. Qualifications Previous automotive, diesel, or commercial truck repair shop experience – REQUIRED Inventory management experience – REQUIRED Bilingual English & Spanish – REQUIRED Strong knowledge of parts ordering and inventory procedures. Experience working with technicians, vendors, and customers. Excellent multitasking and organizational skills. Ability to work efficiently under pressure. Strong communication and problem-solving skills. Dependable, proactive, and detail-oriented. Work Schedule: Full-Time | 6 Days per Week Monday – Friday: 8:00 AM – 6:00 PM Saturday: 7:00 AM – 3:00 PM Lunch Break: 40 minutes daily Sunday: Closed Must be available to work all 6 days, including Saturdays. Benefits Competitive Pay – Based on experience and qualifications. Paid Certain Holidays – After 90 days of employment. Paid Vacation – Based on company policy and eligibility. Stable, Full-Time Employment – Consistent 6-day work schedule. On-the-Job Training – Training on company procedures and systems. Growth Opportunities – Opportunity to develop professionally within the company.