Deputy Hub Warehouse Manager(分拣中心副仓长,要求中英文)
Gofo Inc如果您有2年+分拣中心仓库的运营管理经验,接受早晚排班,欢迎加我微信:A13713624509 务必附上备注:姓名+仓管+indeed 工作时间(班次参考):6AM-14:30PM,16:30-01:00AM 岗位职责 仓库运营管理:负责分拣中心仓库日常运营,统筹货物接收、分拣、卡车中转(装卸)等环节;制定并优化操作流程与标准,提升作业效率、降低运营成本、提升客户满意度;监控库存水平并规划库存布局,确保库存数据准确完整,及时处理库存差异与异常情况。 团队管理与培训:负责团队招聘、培训、考核、激励与发展,定期组织员工开展操作技能与安全规范培训;根据业务需求合理安排并灵活调配人力,保障各项工作顺利开展。 设备与安全管理:负责叉车、货架、分拣设备等设备的日常检查、保养与故障报修,确保设备正常运行;落实安全管理制度与安全教育培训,督促员工遵守安全操作规程;监督消防安全、货物安全与人员安全,定期组织安全检查与应急演练。 成本控制与绩效管理:制定并监控仓库成本预算,通过流程优化与资源合理利用控制运营成本;建立绩效评估体系,定期复盘运营绩效并推动改进;配合财务部门确保成本核算准确及时,为公司决策提供数据支持。 沟通协调与客户服务:对接内部销售、客服等部门协同解决流程问题、保障信息传递顺畅;对接外部供应商与承运商协调货物转运与配送,确保货物按时准确送达客户;处理客户投诉与反馈,提升服务质量、维护良好客户关系。 任职要求 本科及以上学历,物流管理、供应链管理、仓储管理等相关专业优先;具备在美国合法工作资质(有效工作授权 / SSN);3 年以上分拣中心或仓库管理工作经验,具备团队管理经验者优先;熟悉物流行业运作模式,对分拣中心仓库运营管理有深入了解;熟练使用仓储管理系统(WMS)及 Excel、Word、PowerPoint 等办公软件,具备数据分析能力,能通过数据监控分析发现问题并提出解决方案;具备良好的领导、沟通与团队协作能力,能激励团队达成目标;问题解决与应变能力强,能在复杂环境中快速决策;工作细致负责,具备良好的时间管理和组织协调能力;抗压能力强,适应快节奏工作环境;可接受白班与晚班轮班排班,按运营需求现场在岗。 English Version Responsibilities Warehouse Operations Management: Manage rough process optimization and resource allocation; establish a performance evaluation system, review operations performance periodically and drive improvements; collaborate with finance to ensure accurate, timely cost accounting and support decision-making.Coordination and Customer Service: Coordinate with internal sales and customer service teams to resolve workflow issues and ensure smooth information flow; liaise with external vendors and carriers on cargo transfer and delivery to ensure on-time, accurate delivery; handle customer complaints and feedback to maintain service quality and customer relationships. Requirements Bachelor’s degree or above; major in Logistics Management, Supply Chain Management or Warehousing Management preferred;Eligible to work legally in the United States (valid work authorization / SSN);At least 3 years of management experience in a sortation center or warehouse; team management experience preferred; familiar with logistics operations with in-depth knowledge of sortation center management;Proficient in WMS and office software such as Excel, Word and PowerPoint; capable of data analysis to identify issues and propose solutions;Strong leadership, communication and teamwork skills to motivate the team; good problem-solving, decision-making and adaptability;Detail-oriented with solid time management and organizational coordination skills;Able to work under pressure in a fast-paced environment; available for day and evening rotating shifts, on site as operational requirements demand.daily operations of the sortation warehouse, including receiving, sorting and truck transfer/loading; develop and optimize standard operating procedures to improve efficiency, control cost and enhance customer satisfaction; monitor inventory levels and plan inventory layout to keep records accurate and complete, and resolve inventory discrepancies and exceptions in a timely manner.Team Management and Training: Own recruiting, training, performance evaluation, motivation and talent development; conduct regular training on operating skills and safety rules; assign tasks and flexibly allocate labor according to business demand to ensure smooth execution.Equipment and Safety Management: Perform routine inspection, maintenance and repair reporting for forklifts, racks and sorting equipment to keep operations running; implement safety policies and education, and ensure employees follow safe operating procedures; oversee fire, cargo and personnel safety, and organize regular inspections and emergency drills.Cost Control and Performance Management: Prepare and monitor the warehouse cost budget and control spending th Pay: $70,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Language: Mandarin (Required) English (Required) Work Location: In person