Depot Manager- Seasonal Position

Position Summary Colorado Railbike Adventures is seeking a highly organized, guest‑focused Manager to lead daily operations, supervise staff, and ensure an exceptional experience for every rider. This role oversees tour flow, safety compliance, staff performance, and guest relations while maintaining the high standards of professionalism and hospitality our brand is known for. Key Responsibilities Operations & Tour Management Daily Operations Oversight — Manage tour flow, launch times, staffing positions, and equipment readiness. Safety & Compliance — Enforce all safety procedures, including traffic crossing certification, equipment checks, and incident protocols. Quality Assurance — Monitor guest satisfaction, tour pacing, and staff performance throughout the day. Staff Leadership Scheduling & Coverage — Help build and manage staff schedules; ensure adequate coverage for all tours. Training & Coaching — Train crew members on guest interaction, railbike operation, safety briefings, and emergency procedures. Performance Management — Provide feedback, address issues, and uphold company standards. Guest Experience Guest Relations — Handle escalations, resolve complaints, and ensure a welcoming, memorable experience. Experience Enhancements — Support seasonal themes, special events, and unique guest‑experience elements. Facility & Equipment Oversight Railbike Maintenance Coordination — Ensure bikes are inspected, cleaned, and repaired as needed. (Bike maintenance skills not necessary, but encouraged) Depot & Grounds Management — Maintain cleanliness and organization of buildings, bathrooms, and trackside areas. Administrative Duties Documentation & Reporting — Complete incident reports, staff documentation, and daily operational logs. Inventory & Merchandise — Manage merchandise stock, POS systems, and supply ordering. Event Support — Assist with corporate events, influencer nights, and seasonal programming. Qualifications Experience in hospitality, outdoor recreation, tourism, or operations management. Strong leadership, communication, and conflict‑resolution skills. Ability to work outdoors in varying weather conditions. Comfortable supervising young, seasonal staff. Must be able to lift 30+ lbs and perform active, hands‑on duties. CPR/First Aid certification preferred (or willingness to obtain). Work Environment Outdoor, active setting with guest interaction throughout the day. Weekend and holiday availability required during peak season. Fast‑paced environment requiring multitasking and quick decision‑making. Additional Details: This is a seasonal position running from October to December, with winter hours and spring season hiring a possibility depending on skills. Must be available Wednesday through Sunday from 4:00 PM to 10:00 PM Hours per week: 20-30 Starting pay is $25/hour , with potential for additional hours or responsibilities If you’re ready to help create magical holiday memories and lead a great team, we’d love to hear from you! Job Type: Part-time Pay: From $25.00 per hour Benefits: Employee discount Work Location: In person

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