Deposit Operations Specialist (EFT/ACH)

First Financial Federal Credit Union is a not-for-profit financial cooperative providing banking products and services to its members in Monmouth and Ocean County.  Our goal is make a first rate difference in our Member’s lives by providing the highest level of quality products and personalized services while maintaining financial integrity and stability.  We have been putting people first and enriching our Member’s lives since 1936 by identifying their needs and providing trustworthy and value added solutions.

First Financial Federal Credit Union is a technology driven organization with efficient systems and easy to deliver products.  We are par with community banks and can provide you with the kind of environment where your skills and talents can make a difference that will be noticed.

Summary: Performs department electronic funds processes on a daily basis and provides general support to the Operations Manager and the Operations Department. Responsible for ACH, Share Draft and Sponsor’s Payroll processing functions, RDC, Wires, and any type of electronic processing pertaining to members accounts.

Responsibilities:

1. ACH file processing – Responsible for daily ACH FED files processing including posting transactions on a timely matter and in compliance with NACHA rules. Investigate ACH exceptions to post to member account or return through Federal Reserve website. Balancing daily ACH activity with the FED reports.
2. ACH origination processing – Responsible for setting up recurring ACH loan payment transactions based on define due date, processing of ACH batch this includes updating batch information, releasing batches on time, and reconcile the FED statement against the ACH origination activity. Notify Operations department of any ACH return items that need to be reversed from member’s loan.
3. ACH Reclamation – Responsible for investigating and processing ACH Reclamations related to social security and/or Pension deposits for deceased members and comply with regulations.
4. Unauthorized ACH Transactions – Process ACH returns through the Federal Reserve website for unauthorized transactions requested by members.  Work with Operations staff to provide credit to the members.
5. Share Draft Processing - Responsible for Share Draft processing including posting or returning share draft exceptions. Daily reconcilement of previous day Share draft activity using Share Draft ESP spreadsheet. Prepare daily reconciliation of check received and scanned against Detail Deposit Report credited in Catalyst bank account (DDR vs ESP’s).
6. Sponsor Payroll – Responsible for Payroll processing including proving payroll list against payroll payment received, modify payroll amounts, follow up of any discrepancy or missing information with sponsors. Review all new and changed payroll and ACH authorizations.
7. Electronic Processing Functions – Process the daily RDC file, Zelle Proof/inquiries, and Debit Card Proof, Wires, Bill Pay inquiries, External Transfers etc.
8. Research: Assist other staff and members related to questions or problems with members accounts
9. Crosstrain: In other department job duties
10. Assists the Operations Manager or AVP of Operations with any duties as needed.

Qualifications, Skills and Abilities:

• High school diploma or equivalent required
• Preferable knowledge of electronic payments, reconciliation and NACHA regulations.
• Knowledge of Credit Union products and services
• Sound basic math skills and able to compute rate and percentages.
• Analytical ability to resolve balancing in all phases of job.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills
• Ability to analyze information and interact effectively with members and colleagues.
• Excellent organizational skills and time management abilities
• Strong verbal and written communication skills
• Proficiency with computer applications, including Microsoft Excel/Word

As a First Financial employee, you'll enjoy a challenging work environment.  We offer a great benefits package including Medical, Dental, Rx, Vision, Life Ins., Retirement Plans, Vacation, Sick and Personal.  

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer/Veterans/Disabled