Demand Planner

Job Title: Demand Planner Department: Planning and Customer Service Reports To (Title): IBP and Customer Relations Conventional Schedule JOB PURPOSE The Demand Planner is responsible for leading the CPUS demand planning process and developing a robust, consensus-based demand plan that serves as the primary input for Supply Planning, Production Planning, Inventory Management, and the Integrated Business Planning (IBP) process. The role collaborates closely with Sales, Customer Service, Finance, Marketing, Supply Planning, and Business Units to align commercial expectations with operational capabilities and financial objectives. The Demand Planner facilitates demand reviews, drives forecast accuracy improvements, identifies risks and opportunities, and ensures alignment between customer demand, capacity constraints, and business priorities. This position plays a critical role in supporting strategic decision-making by translating market intelligence, customer insights, and statistical forecasting into actionable demand plans that optimize service, inventory, and overall supply chain performance. DUTIES AND TASKS (To be performed in full alignment with CANPACK Core Values: Respect, Safety, Teamwork, Integrity, Quality, and Innovation) 1. Demand Planning & Forecasting Develop, maintain, and continuously improve CPUS demand forecasts across customers, product categories, and markets. Lead the monthly Demand Review process as part of the Integrated Business Planning (IBP) / S&OP cycle. Consolidate commercial inputs, market intelligence, customer insights, promotional plans, innovation activities, and historical demand patterns into a consensus forecast. Monitor forecast performance through key metrics including MAPE, Bias, Attainment, and Forecast Value Add (FVA). Analyze deviations from plan and implement corrective actions to improve forecasting performance. 2. Cross-Functional Alignment Partner with Sales, Customer Service, Marketing, Finance, Supply Planning, and Operations to ensure alignment between demand, supply, and financial plans. Facilitate discussions regarding demand assumptions, risks, opportunities, and mitigation plans. Support executive decision-making by providing data-driven scenario analyses and recommendations. Ensure timely communication of significant demand changes impacting capacity, inventory, and customer service. 3. S&OP / IBP Process Management Coordinate CPUS demand planning activities within the S&OP and IBP frameworks. Prepare and present demand planning results, risks, opportunities, assumptions, and recommended actions during Demand Review and Supply Review meetings. Drive adherence to planning calendar, governance standards, and demand planning processes. Support continuous enhancement of planning maturity, analytics, and decision-making capabilities. 4. Analytics & Business Insights Analyze large volumes of data to identify trends, risks, opportunities, and demand drivers. Develop predictive and diagnostic analyses to improve forecast quality and business understanding. Evaluate customer demand behavior, inventory implications, and service-level impacts. Provide meaningful business insights and recommendations to support strategic and operational objectives. 5. Systems & Process Improvement Act as a key user and subject matter expert for SAP IBP, reporting tools, and planning systems. Support implementation and enhancement of planning tools, dashboards, and reporting capabilities. Identify opportunities to standardize, simplify, and improve demand planning processes. Participate in cross-functional projects supporting supply chain transformation and digitalization initiatives. 6. Risk & Opportunity Management Identify and quantify forecast risks and opportunities. Develop mitigation plans with commercial and supply chain stakeholders. Support scenario planning and sensitivity analysis to enable proactive decision-making. Incorporate supply constraints and business priorities into the final consen…

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