Delivery Supervisor

Position Responsibilities: Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives Other projects or duties as assigned Required Education and Experience: High school diploma or GED Minimum 2-4 years of experience working in a warehouse, transportation, purchasing, customer service, sales or similar supply chain department

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