Delivery driver and online order processor

Delivery Driver & Order Fulfillment Associate - Elora Tea Location: Fergus, Ontario Position Type: Part-Time (with opportunity for additional hours) Join the Elora Tea team! Elora Tea is seeking a reliable, organized, and customer-focused Delivery Driver & Order Fulfillment Associate to support our growing online and wholesale business. This role combines order preparation, inventory handling, and local deliveries to wholesale customers throughout the region. The ideal candidate takes pride in accuracy, enjoys working independently, and understands the importance of delivering exceptional service to our customers and retail partners. Key ResponsibilitiesOrder Fulfillment Pick, pack, and prepare online customer orders with accuracy and attention to detail. Label, package, and organize shipments for delivery and courier pickup. Verify order contents and maintain quality control standards. Monitor inventory levels and report stock shortages. Delivery Duties Deliver wholesale orders to retail partners, cafés, specialty food stores, and other wholesale customers. Load and unload products safely and efficiently. Follow delivery schedules and maintain accurate delivery records. Represent Elora Tea professionally while interacting with customers. Ensure products arrive in excellent condition and on time. General Support Assist with inventory organization and warehouse cleanliness. Receive and stock incoming products and supplies. Support operations during busy periods and seasonal promotions. Follow all food safety and handling procedures. Qualifications Required Valid Ontario G-Class Driver's License. Clean driving record. Ability to lift and carry up to 50 lbs. Reliable, punctual, and dependable. Strong organizational skills and attention to detail. Excellent customer service and communication skills. Preferred Previous delivery, warehouse, fulfillment, or retail experience. Experience preparing online orders or working in e-commerce. Familiarity with Waterloo Region, Wellington County, and surrounding areas. What We're Looking For Self-motivated and able to work independently. Trustworthy and responsible. Positive attitude and professional demeanor. Strong work ethic and commitment to accuracy. Comfortable working in a fast-paced environment. Compensation Competitive hourly wage based on experience. Employee discount on Elora Tea products. Supportive and friendly work environment. Opportunity to grow with a locally owned and expanding business. To Apply Please submit your resume and a brief introduction outlining your experience and availability. Pay: $20.00 per hour Expected hours: 14.0 – 21.0 per week Benefits: On-site parking Application question(s): Are you outgoing, with strong customer-service skills? Are you able to work on Tuesdays and Thursdays between 7:45am and 4:00pm, and Saturdays from 6:45-5:00pm? Work Location: In person

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