Delivery Director, Direct Sourcing

SUMMARY OF RESPONSIBILITIES: The Global Director of Direct Sourcing leads the design, implementation, delivery, and growth of AgileOne’s Direct Sourcing programs across regions. Reporting to the VP of RPO & Direct Sourcing Delivery, this leader translates business strategy into practical account plans and is accountable for client relationships, team performance, contracted outcomes, and financial results within the assigned portfolio. The role connects employer branding, talent communities, curation, sourcing, and technology to improve access to qualified talent and deliver measurable client value. The Director partners with Sales, Solutions, MSP and account teams, and the Operations and Sourcing Centers of Excellence (COEs), applying global standards while adapting delivery to local market needs. DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicate % of time) : Global strategy and solution design 20% Execute the global Direct Sourcing roadmap with the VP. Design client solutions, community and curation models, staffing plans, and launch requirements. Support RFPs, presentations, cost models, pricing recommendations, and savings analysis with Sales and Solutions. Assess new markets and job categories with regional partners. Route pricing and contractual commitments through authorized approvers. Program delivery and launch execution 25% Own delivery across assigned programs, from implementation readiness through ongoing performance. Coordinate signed scope, client branding, technology and VMS access, team readiness, and MSP and payroll/EOR handoffs. Hold delivery leaders accountable for qualified submissions, candidate progression, starts, service levels, and timely escalation resolution. Adapt approved processes to regional requirements with HR, Legal, and compliance partners Talent communities and technology 15% Oversee community design, curation, candidate engagement, nurture campaigns, rediscovery, and redeployment. Align sourcing and recruitment marketing to client demand and employer brand. Evaluate community health and funnel conversion, then address gaps. Partner with the COEs and Technology on CRM adoption, automation, responsible AI use, data quality, and candidate experience. Manage technology and sourcing partners against agreed deliverables. Client partnership and financial performance 15% Build senior client relationships and lead business reviews, account planning, and renewal support. Drive adoption with MSP and account teams. Manage portfolio budgets, revenue and margin forecasts, resource utilization, and cost performance within approved authority. Validate client savings with Finance and reporting partners. Identify expansion opportunities, develop business cases, and escalate commercial or delivery risks with recovery plans. COE partnership and performance governance 10% Partner with Operations COE on SOPs, training, quality assurance, reporting, and improvement actions. Request Sourcing COE capacity through agreed intake, specifying demand, duration, and quality expectations. Use approved KPI definitions to review adoption, fill rate, community engagement, conversion, time to submit/fill, and savings. Maintain account plans, stakeholder maps, and risk registers. Retain accountability for client outcomes and corrective actions. 10% People leadership and capacity planning 10% Lead and coach assigned managers, curation leads, and delivery teams across regions. Set objectives, review performance, build succession plans, and address capability gaps. Align staffing to forecast demand within approved headcount and budgets. Coordinate shared capacity with the Director of Operations COE and escalate unresolved conflicts to the VP. Create clear expectations for ownership, collaboration, and service quality. Other duties and special projects as assigned 5% Support approved cross-functional initiatives, knowledge sharing, and other job-related assignments consistent with the role…

View the full posting and apply