Decoration Den Lead

Job Description Title: Greyson Decoration Den Lead Position Summary The Greyson Decoration Den Lead oversees the performance and continued development of Greyson’s in-house Detroit decoration facility. This hands-on role owns the end-to-end operation—from receipt of blank goods through decoration, quality assurance, and shipment—with accountability for safety, quality, service, cost, capacity, and team performance. The Lead will run a fast-paced operation supporting wholesale and direct-to-consumer channels and build the practices, team, and infrastructure required for growth. This role reports to the VP of Production . Key Responsibilities Production Planning, Workflow & Performance Own the complete workflow from receipt of blank goods through decoration and shipment; translate demand and priorities into production plans, staffing schedules, and capacity requirements that achieve delivery dates while balancing productivity, quality, cost, and service. Establish productivity standards and standard operating procedures across embroidery, direct-to-film transfer, heat application, and other decoration methods; continuously improve workflows, equipment utilization, labor allocation, facility layout, and automation. Own performance reporting and a monthly dashboard covering capacity, throughput, on-time completion, labor productivity, cost per unit, quality, rework, order accuracy, risks, and opportunities. Develop reliable production cost models and initiatives that improve the cost effectiveness of in-house decoration compared with external contract decorators. Own and optimize Monday Work Management boards and workflow automations, maintaining accurate real-time visibility into order status, priorities, quantities, and completion dates. Partner cross-functionally to resolve incomplete order information, garment availability, artwork or decoration questions, and other constraints. Quality, Inventory & Facility Operations Oversee inbound transfers, outbound shipments, inventory accuracy, and procurement of thread, backing, transfer materials, packaging, and other production supplies. Establish and enforce quality standards for all decoration methods, including inspection requirements, approved samples, defect criteria, root-cause analysis, and corrective actions. Oversee equipment maintenance, service coordination, and preventive-maintenance programs to minimize downtime and protect production capacity. Maintain a clean, organized, safe, and professional facility in accordance with company policies and applicable workplace requirements. Facility Leadership & Team Development Lead, develop, and hold accountable the facility team, including responsibility for workforce planning, scheduling, training, performance management, and organizational development. Partner with Human Resources and Production leadership to recruit and onboard employees as required to support business growth and evolving production needs. Strategic Growth, Technology & Business Continuity Evaluate new equipment, technologies, decoration capabilities, and external service providers that could improve quality, capacity, speed, or cost. Develop contingency plans and qualified external decoration capacity to support demand surges, specialized capabilities, and business continuity. Own the operational planning and execution required to scale the facility, including recommendations regarding space, equipment, technology, staffing, workflow, and capital investment. Support the evaluation, planning, and implementation of future facility expansion or relocation initiatives. Qualifications Bachelor’s degree in Operations Management, Supply Chain, Manufacturing, Engineering, Business Administration, or a related discipline preferred; equivalent relevant experience will be considered. Minimum of 8 years of progressive experience in apparel manufacturing, production, decoration, fulfillment, or facility operations, including significant leadership r…

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