Dealership Parts Manager
Valencia AcuraJob Overview We are seeking a dynamic and detail-oriented Dealership Parts Manager to lead our parts department with energy and precision. In this pivotal role, you will oversee inventory control, supplier relationships, procurement processes, and logistics operations to ensure seamless parts availability for automotive service and repair. Your expertise in supply chain management, automotive diagnostics, and warehouse management will drive efficiency, customer satisfaction, and operational excellence. This position offers an exciting opportunity to influence dealership success through strategic sourcing, negotiation, and team leadership. Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all parts department staff. Maintains a balance inventory consistent with the requirements of the service department, wholesale accounts, and the public. Establishes pricing parameters that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. Establishes individual parts inventory levels and balances them for maximum turnover. Monitors and adjusts inventory to minimize obsolescence. Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory. Supervises stock order procedures. Sets and enforces a policy on the special ordering of parts. Analyzes sales, expenses, and inventory monthly to maintain profit goals. Develops and administers an aggressive wholesale parts program to produce profit. Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers. Works closely with the service manager to ensure a timely turnaround of parts needed for internal jobs. Attends manager meetings. Holds periodic department meetings, including service staff when needed. Monitors parts department employees' payroll records. Coordinates a prompt, efficient, and timely flow of paperwork. Directs shipping and receiving efforts to ensure timely processing. Monitors daily reports such as DOC and sales productivity. Develops and utilizes a lost sales tracking report. Directs outside parts and counter sales efforts. Develops sales promotions. Takes advantage of all manufacturers' inventory co-op advertising. Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction. Handles customer complaints immediately and according to the dealership guidelines. Ensures that all dealership purchases are properly accounted for before payment is made. Assists in collection of past-due accounts. Enforces safety requirements, including but not limited to processing of MSDS sheets on all products carried, and OSHA Right-to-Know. Understands, keeps abreast of, and complies with federal, states, and local regulations that may affect parts sales. Maintains professional appearance. Job Requirements Honda/Acura parts management experience: 1 year Must be experienced in working with DSM provider Reynolds & Reynolds (Ignite) Salary will be based on prior experience Pay: $90,000.00 - $96,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Honda/Acura Parts Management: 2 years (Required) DMS: Reynolds/Ignite: 2 years (Required) Dealership sales training: 2 years (Required) Ability to Commute: Valencia, CA 91355 (Required) Work Location: In person